Delivery Driver

Parts Authority•Paterson, NJ

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts while following assigned routes and schedules. Drivers represent the company in daily interactions with clients and are expected to provide courteous, professional customer service, work safely, and contribute as part of the delivery team. The role also includes store and warehouse duties as assigned. Parts Authority describes itself as a rapidly expanding national distributor of automotive replacement parts, professional tools and equipment, and transmission systems.

Requirements

  • Current, valid driver’s license.
  • Must be at least 21 years old and meet company insurance requirements.
  • Current, valid automobile insurance with the driver’s name on the policy.
  • Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Ability to use a tablet and/or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
  • Exceptional customer service and verbal communication skills, with the ability to communicate effectively and professionally with tact and diplomacy.
  • Ability to take and follow directions and work well with others as part of a team.
  • Must meet all stated minimum requirements and qualifications and knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

  • Flexible schedule and ability to work overtime as needed.
  • Previous delivery driving experience.

Responsibilities

  • Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
  • Review orders before and after delivery to verify completeness and charges and confirm customer satisfaction.
  • Follow dispatcher instructions, assigned routes, and delivery schedules; use navigation apps, alternate routes when necessary, and knowledge of the area to deliver on time.
  • Assist with loading and unloading items without disrupting operations at customers’ businesses.
  • Provide customer service, answer questions, and professionally handle customer complaints and concerns.
  • Comply with transportation laws and maintain a safe driving record.
  • Accept payments and prepare reports, including invoices and return forms; reconcile delivery-related money collected, customer credits, and debts.
  • When applicable, complete daily maintenance checks on the company delivery vehicle and report issues to a manager.
  • Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D insurance
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee Assistance Program (EAP)
  • Paid holidays
  • Paid sick leave
  • Paid vacation
  • Profit sharing
  • 401(k) plan
  • Employee discounts on merchandise
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