Delivery Driver

Dead River Company•Northampton, MA

14d•$21 - $31

About The Position

Safely, efficiently, and courteously delivers petroleum products to residential and commercial customers. The Delivery Driver reports to the Delivery Driver Manager. The role includes preparing and operating a delivery vehicle, making deliveries in accordance with federal and state regulations and company policy, maintaining customer service standards, and communicating with dispatchers, routing specialists, customers, and other employees. Drivers participate in a night and weekend on-call schedule and may prime furnaces for customers out of oil or leak-test and light pilots for customers out of propane. The position also involves cross-training or supporting other departments as needed. About 50% of the work is outdoors making deliveries in all weather conditions, with temperatures ranging from below zero to above 90 degrees depending on the season. The job exposes the driver to petroleum-product fumes and moderate truck and pump noise and vibration. Physical activities include frequent standing, walking, sitting, hand and arm use, and communication; occasional stooping, kneeling, crouching, crawling, and climbing; and pulling a delivery hose weighing up to 75 pounds for up to 150 feet, an average of 30 times daily. Employees may occasionally help move objects weighing more than 75 pounds.

Requirements

Must be at least 21 years of age.
Class B Commercial Drivers License with hazardous materials endorsement is required.
CETP training and certification is required to deliver propane.
An apprentice oil burner license is required for oil delivery drivers who prime furnaces.
Must be able to pass a D.O.T. physical.
Subject to pre-employment and random drug testing.
Must be dependable, committed to exceptional customer service, able to work independently, willing to work as part of a team, and thoroughly understand the Dead River Company brand promise guarantees and pledges.
Must be able to pull a delivery hose weighing up to 75 pounds for up to 150 feet, an average of 30 times daily; may occasionally help move objects weighing more than 75 pounds.

Nice To Haves

High school diploma or equivalent is preferred.
At least one year of previous truck driving experience is preferred.

Responsibilities

Perform a daily safety check of the delivery vehicle and report items needing repair.
Review the daily manifest, load the truck, and make deliveries in accordance with federal and state regulations and company policy.
Follow delivery standards emphasizing customer service, efficiency, and productivity.
Attend and actively participate in delivery driver meetings (huddles).
Communicate effectively with Delivery Center dispatchers and routing specialists, proactively reporting customer concerns and other problems.
Maintain a neat personal appearance, including a clean uniform.
Learn and become proficient in using the Raven handheld device.
Promote good customer relations through professional interactions and respect for customer property.
Keep the truck clean and organized and stocked with appropriate tools and safety equipment; adhere to truck safety standards.
Participate in the night and weekend on-call schedule.
Prime furnaces for customers who are out of oil, or perform a leak test and light the pilot for customers who are out of propane.
Participate in cross-training or support other departments as needed.
Perform other work-related duties as assigned.
Make route-planning and delivery decisions based on safety issues and weather concerns.
Immediately report accidents, spills, overfills, or wrong deliveries to the supervisor.
Direct customer concerns encountered in the field to appropriate administrative, service, or delivery personnel.

Benefits

Extensive benefits with competitive premiums for employees and family.
401K with company match.
Employee discounts for your home.
Generous sign-on bonus.
Three weeks of paid time off.
10 paid holidays, including Veterans Day for active military members and veterans.
Uniform and boot allowances.
Shortened summer hours.
Tuition reimbursement.
Opportunity for growth and advancement.