Delivery Driver- Easton, PA/Washington, NJ

Rockys Ace Hardware•Washington, NJ

About The Position

Rocky’s Ace Hardware Delivery Drivers operate non-CDL, company-owned vehicles to deliver products to retail customers in a designated territory and to other Rocky’s Ace Hardware locations. The role is part of the customer service team, with an emphasis on safe, careful driving, timely deliveries, and professional interactions with customers. Drivers may deliver store-generated items and RSC online orders, and work with store teams to address customer concerns and provide customer service. The position involves inspecting and maintaining delivery vehicles, loading and unloading products, selecting efficient routes, and following local and state driving laws as well as DOT and OSHA standards. Drivers may make simple vehicle repairs and must take special care when delivering fragile or hazardous products. The position has no supervisory responsibilities. The work environment is usually quiet to moderate or moderate in noise level. The employee regularly encounters moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals, and is frequently exposed to outside weather conditions. Physical duties include extended periods of sitting and driving, standing, walking, handling and reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. The employee regularly lifts or moves up to 50 pounds and occasionally up to 75 pounds.

Requirements

High school diploma, or eight years of related experience as a delivery or route driver operating a commercial delivery vehicle with a GVWR of 26,000 pounds or less, or an equivalent combination of education and experience.
Ability to read and interpret documents.
Math ability to calculate figures and amounts, apply basic math concepts, complete reports, and conduct customer transactions.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagrammed, or scheduled instructions.
Ability to handle stressful situations professionally.
Experience with Microsoft Excel, Word, and common GPS software.
Current, valid driver’s license with an infraction-free history.
Ability to sit and drive for extended periods; routinely stand, walk, handle objects, reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to regularly lift or move up to 50 pounds and occasionally lift or move up to 75 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Drive safely and deliver products within deadlines.
Drive to designated destinations for customer home deliveries and other delivery locations.
Multitask in a customer-focused, fast-paced environment.
Interact with customers courteously and professionally.
Review delivery addresses, choose appropriate and efficient routes, and stay on schedule.
Report accidents or injuries to supervisors immediately.
Load and unload products from trucks and deliver them to Rocky’s locations or customers’ homes.
Use the Mobile Unit App (Zebra) to determine items for store-generated deliveries and RSC online orders.
Inspect vehicles before and after each trip, including checking fluid levels and tire pressure.
Notify supervisors about major repairs and maintenance needs.
Follow local and state driving laws and road regulations.
Make simple vehicle repairs and address customer concerns about delivered products.
Work with the store team to provide customer service and address customer concerns.
Follow company operating policies and procedures.
Use special care when delivering fragile and hazardous products.
Comply with DOT and OSHA standards.
Perform other responsibilities as assigned by Management.