Delivery Driver- Easton, PA/Washington, NJ

Rocky's Ace Hardware•Washington, NJ

About The Position

Rocky’s Ace Hardware Delivery Drivers operate non-CDL company-owned vehicles to deliver products to retail customers within a designated territory and to other Rocky’s Ace Hardware retail locations. Drivers are an integral part of the customer service team and represent the company to customers. Safe and careful vehicle operation is the first and most critical responsibility. The role involves loading and unloading products, planning efficient routes, meeting delivery deadlines, using a mobile unit app, inspecting and maintaining vehicles, and addressing customer concerns. The position has no supervisory responsibilities.

Requirements

High school diploma; or eight years of related experience as a delivery or route driver operating a commercial delivery vehicle with a GVWR of 26,000 pounds or less; or an equivalent combination of education and experience.
Ability to read and interpret documents.
Ability to calculate figures and amounts and apply basic math concepts to complete reports and conduct customer transactions.
Ability to solve practical problems and handle varied situations with limited standardization; interpret written, oral, diagram, or schedule instructions; and handle stressful situations professionally.
Experience with Microsoft Excel, Word, and common GPS software.
Current, valid driver’s license with an infraction-free history.
Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.
Ability to sit and drive for extended periods; routinely stand, walk, handle objects, reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.
Vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Drive safely and deliver products within deadlines.
Drive vehicles to designated destinations for customer home deliveries and other Rocky’s Ace Hardware locations.
Multitask in a customer-focused, fast-paced environment.
Interact with customers courteously and professionally.
Analyze delivery addresses and determine appropriate, efficient routes while staying on schedule.
Immediately report accidents or injuries to supervisors.
Load and unload products from trucks and deliver them to Rocky’s sites or customers’ homes.
Use the Mobile Unit App (Zebra) to determine items being delivered for Store Generated items and RSC online orders.
Inspect vehicles before and after each trip, including checking fluid levels and tire pressure.
Notify supervisors about major repairs and maintenance needs.
Follow local and state driving laws and road regulations.
Make simple vehicle repairs and address customer concerns with delivered products.
Work with the store team to provide exceptional customer service and address customer concerns.
Follow company operating policies and procedures.
Take special care when delivering fragile and hazardous products.
Comply with DOT and OSHA standards.
Perform other responsibilities as assigned by management.