Delivery Driver

Domino's Franchise•Norfolk, NE

About The Position

The Delivery Driver checks products for accuracy against quality standards and delivers orders to customers safely, courteously, and on time. The role also supports restaurant operations by performing other workstation duties, following uniform, appearance, and operations standards, and complying with applicable laws and ordinances. Drivers work as part of a team in a fast-paced restaurant environment and may deliver flyers and door hangers, take and process orders, handle customer information and payments, and help prepare products, stock ingredients, clean equipment, and close the restaurant. The position involves driving to customer homes and navigating the designated delivery area, including adverse terrain and multi-story buildings. Drivers must be able to interact safely with customers at their homes and safely operate a motor vehicle. The role requires scheduled or unscheduled shifts, including nights, weekends, and emergencies. Work is primarily performed standing, with short periods of walking and some paperwork completed while seated. Physical tasks include lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, occasional stair or ladder use, repeated bending and reaching, and continuous hand use. The work environment may include varying weather, temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Driver’s license valid under the laws of the state(s) where the team member works, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Ability to safely operate a motor vehicle and interact safely with customers at their homes.
Ability to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Must be cross-trained and able to perform other workstation duties in the restaurant as needed.
Ability to read maps and locate addresses in the designated delivery area.
Ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and use a calculator if needed.
Verbal, written, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to use a computer keyboard or touchscreen.
Ability to work standing for most tasks and perform the physical duties described, including lifting and moving cases weighing up to 50 pounds.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, and make judgments and decisions.

Nice To Haves

Bilingual ability in certain markets.

Responsibilities

Check products and orders for quality and accuracy before delivery.
Prepare the vehicle before deliveries, learn the delivery area, and follow proper delivery procedures.
Deliver pizza and other products to customer homes safely, courteously, and on time; provide positive, professional service in person or by phone.
Deliver flyers and door hangers.
Receive and process telephone orders and enter orders using a computer keyboard or touchscreen.
Handle confidential customer information responsibly; execute credit transactions and make bank deposits as necessary.
Work as part of a team, arrive on time, support other workstations, and complete closing duties, including cleaning.
Operate equipment and clean equipment and the facility daily.
Perform other restaurant workstation duties as needed, including making quality products, preparing ingredients and products, and taking orders.
Stock ingredients and supplies in storage, work areas, and the walk-in cooler; take inventory and complete related paperwork.
Navigate maps and locate addresses throughout the designated delivery area, including multi-story buildings, private homes, and other sites while carrying products.
Follow company uniform, appearance, and operations standards, and comply with federal, state, and local laws and ordinances.