Delivery Driver

Hy-Vee, Inc.•Mission, KS

15d

About The Position

The Delivery Driver provides prompt, efficient, and friendly customer service and delivers products to customers. The role is responsible for keeping delivery vehicles clean and maintaining their upkeep. Drivers collect customer payments and return payments and beginning cash to the store, while maintaining food and groceries at proper temperatures in accordance with food-safety standards. The position requires adherence to company and store policies, department guidelines, personal hygiene and dress standards, and scheduled work times. Drivers may also assist in other store areas and perform other job-related duties or special projects as required. The position reports to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Service Managers, Kitchen Department Manager, Floral Department Manager, Pharmacy Department Manager, and Online Shopping Department Manager. It has no direct reports. The role involves daily contact with store personnel, customers, and the general public. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Commitment to the Hy-Vee mission and willingness to promote the company’s values.
Good verbal and written communication skills.
Strong interpersonal skills and ability to interact with people in a friendly, professional manner.
Ability to identify problems and develop and execute solutions.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies verbally or in writing.
Valid driver’s license with no DOT restrictions.
Must be at least 18 years old to drive a company vehicle.
Ability to perform medium physical work, including occasional lifting or carrying of up to 50 pounds and frequent standing, walking, and lifting or carrying of up to 25 pounds.
Ability to perform stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.
Ability to enter and exit a delivery vehicle many times daily and traverse staircases and rough terrain to reach delivery destinations.
Visual ability to see detail at near range, with or without correction.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Smile and greet customers in a friendly manner throughout the store.
Make an effort to learn customers’ names and address them by name when possible.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Deliver products to customers.
Collect payment and make change when necessary; return payments and beginning cash to the store.
Maintain food and groceries at proper temperatures in accordance with food-safety standards.
Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and store guidelines.
Report to work as scheduled and on time.
Assist in other areas of the store as needed and perform other job-related duties and special projects as required.
Facilitate maintenance and upkeep of delivery vehicles.