Delivery Driver

Parts Authority • Framingham, MA

4d

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts, tools, equipment, and related items to customers and businesses. Drivers represent the company in daily customer interactions and are expected to provide courteous, professional service while following assigned routes and schedules and maintaining safe driving practices. The role also includes delivery-related payment and recordkeeping tasks, vehicle checks when applicable, and other store or warehouse duties as assigned. Parts Authority describes itself as a rapidly expanding national distributor with more than 300 locations and offers career advancement opportunities and job stability.

Requirements

• Current, valid driver's license.
• Must meet company insurance requirements; drivers must be at least 21 years old.
• Current, valid automobile insurance with the driver's name on the policy.
• Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
• Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
• Ability to use a tablet and/or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
• Exceptional customer service and verbal communication skills, including communicating effectively and professionally with tact and diplomacy.
• Ability to take and follow directions and work well with others as part of a team.
• Ability to work a flexible schedule and overtime as needed is preferred.

Nice To Haves

• Previous delivery driving experience.

Responsibilities

• Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
• Review orders before and after delivery to confirm they are complete, charges are correct, and customers are satisfied.
• Follow dispatcher directions, assigned routes, and schedules; use navigation apps, alternative routes, and knowledge of the area to deliver on time.
• Assist with loading and unloading items without interfering with customer business operations.
• Provide excellent customer service, answer questions, and handle complaints and concerns professionally.
• Comply with transportation laws and maintain a safe driving record.
• Accept payments and prepare delivery-related reports, including invoices and return forms; reconcile debts, credits, and collected money.
• When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of issues.
• Assist with other store or warehouse duties as assigned, including stocking and parts pulling.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

Benefits

• Medical coverage
• Pharmacy coverage
• Dental coverage
• Vision coverage
• Basic life and AD&D
• Short-term disability coverage
• Voluntary short-term disability coverage
• Voluntary long-term disability coverage
• Flexible spending account
• Commuter expense reimbursement account
• Health savings account
• Health reimbursement account
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• ID theft insurance
• Legal plan insurance
• Pet insurance
• Employee assistance program (EAP)
• Paid holidays, sick leave, and vacation
• Profit sharing/401(k) plan
• Employee discounts on merchandise

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed