Palmyra-Delivery Driver

Mark's Pizzeria/ Sycamore Golf Club•Palmyra, NY

12d

About The Position

The Delivery Driver transports customer orders from the store to customers safely, accurately, and on time. The role uses a personal vehicle and represents Mark’s Pizzeria at customers’ homes or places of business. Drivers are accountable for funds issued to them and collected during deliveries, and perform food preparation, dishwashing, cleaning, customer service, and order preparation duties in the store between deliveries. The position reports to the General Manager.

Requirements

Must be at least 18 years of age.
Valid driver’s license in good standing and a motor vehicle record acceptable to the Company and its insurance carrier, maintained throughout employment.
Reliable, registered, properly maintained personal vehicle available during all scheduled shifts.
Current automobile liability insurance meeting or exceeding New York State and Company minimum coverage requirements; proof must be provided before hire and at each renewal.
Ability to navigate assigned delivery areas independently and read and follow route slips and directions.
Ability to handle cash accurately and account for an assigned cash bank.
Ability to deal with people sensitively, tactfully, and honestly.
Strong organizational skills, attention to detail, flexibility, and ability to establish priorities.
Ability to build effective working relationships with employees and external contacts.
Ability to push, pull, lift, or carry objects up to 50 pounds; perform moderately difficult motor skills; frequently walk, stand, sit, and enter and exit a vehicle for prolonged periods; climb stairs; and walk on uneven surfaces.
Ability to read fine print and visually distinguish information on computer screens, route slips, and street addresses, including colors; see and hear adequately to drive safely, including at night; distinguish normal sounds amid background noise; and communicate clearly in English.
Ability to remember multiple orders, tasks, and assignments over extended periods with frequent interruptions, exercise sound judgment while driving, and continue work started by another person.
Ability to calculate figures, make change accurately, and apply basic math concepts.
Ability to read and interpret safety rules, route slips, directions, operating and maintenance instructions, and procedure manuals.

Responsibilities

Transport customer orders safely and on time while following traffic laws and Company driving policies.
Check each order against the route slip before leaving, confirming that food, beverages, and other materials are present and properly packaged.
Arrive for each shift with a fueled, insured vehicle displaying the Company vehicle sign.
Locate delivery addresses and contact the customer or store when an address cannot be found.
Represent Mark’s Pizzeria courteously and professionally during deliveries.
Collect payment, provide exact change, and obtain signed receipts for credit card transactions.
Receive, verify, and safeguard an assigned cash bank, then reconcile it with the Manager on duty at the end of each shift.
Return directly to the store after each delivery and record deliveries in the point of sale system.
Refer pricing disputes and customer complaints to the Manager on duty.
Perform assigned food preparation between deliveries, including portioning, stocking and rotating product, and preparing items for the makeline.
Wash, sanitize, and return dishes, pans, utensils, and delivery bags to service; keep the dish area clean and orderly.
Complete assigned kitchen, dish-area, and customer-service-area cleaning, including nightly and weekly tasks.
Assist with customer service and order preparation as directed by the Manager on duty.
Immediately report accidents, moving violations, vehicle failures, or changes to driver’s license or insurance status to the General Manager.