Delivery Driver

Hy-Vee•Rock Island, IL

About The Position

The Delivery Driver provides prompt, efficient, and friendly customer service while delivering products to customers. The role includes collecting payments and making change when necessary, returning payments and beginning cash to the store, maintaining food and groceries at appropriate temperatures, and keeping delivery vehicles clean and maintained. Drivers are expected to follow food-safety standards, company policies, and store guidelines, and to report to work as scheduled and on time. The position may also assist in other areas of the store and perform other job-related duties and projects as required. The role involves daily contact with store personnel, customers, and the general public. It requires repeated entry into and exit from a delivery vehicle, and travel across staircases and rough terrain to reach delivery destinations. Work is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment-movement hazards, with significant pace and pressure to deliver products in a timely manner. A valid driver’s license with no DOT restrictions and a minimum age of 18 are required to drive a company vehicle. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Commitment to the Hy-Vee mission and willingness to promote company values.
Good verbal and written communication skills.
Strong interpersonal skills and the ability to interact with people in a friendly, professional manner.
Ability to identify problems and develop and execute solutions.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies verbally or in writing.
Valid driver’s license with no DOT restrictions.
Must be at least 18 years old to drive a company vehicle.
Must successfully complete a pre-employment drug screen.
Ability to perform medium work, including occasional lifting or carrying up to 50 pounds and frequent standing, walking, and lifting or carrying up to 25 pounds.
Ability to stoop, kneel, reach, handle, grasp, feel, talk, hear, and perform repetitive motions.
Ability to enter and exit a delivery vehicle many times a day and traverse staircases and rough terrain.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers in a friendly manner and make an effort to learn and use their names when possible.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Deliver products to customers.
Collect payment, make change when necessary, and return payments and beginning cash to the store.
Maintain food and groceries at proper temperatures in accordance with food-safety standards.
Maintain delivery vehicles and keep them clean inside and out.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
Report to work as scheduled and on time.
Assist in other areas of the store and perform other job-related duties and special projects as needed.