Delivery Driver

Parts Authority•Willowbrook, IL

14d•Onsite

About The Position

Stone Wheel Inc., a division of Parts Authority, is hiring a Delivery Driver in Willowbrook, Illinois. The role is the primary point of contact with customers and supports customer relationships by delivering automotive parts safely, accurately, and on time. A company vehicle is provided. The listed hourly rate is $16.50, and the posting describes career advancement and job stability opportunities. The driver follows assigned routes and schedules, handles deliveries and related payments and records, and provides courteous customer service. The role also includes vehicle checks when applicable and other store or warehouse duties as assigned.

Requirements

Current, valid driver's license.
Must be at least 21 years old and meet company insurance requirements.
Current, valid automobile insurance with the applicant's name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; collision drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet and/or mobile device for navigation, route optimization, tracking, customer interaction, and signature capture.
Exceptional customer-service and verbal communication skills, including the ability to communicate effectively and professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.

Nice To Haves

Flexible schedule and ability to work overtime as needed.
Previous delivery driving experience.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to confirm completeness and correct charges, and ensure customer satisfaction.
Follow dispatcher directions, assigned routes, and schedules; use route-navigation apps and alternative routes when needed, along with knowledge of the area, to make timely deliveries.
Assist with loading and unloading items without interfering with customer business operations.
Provide excellent customer service, answer questions, and professionally address customer complaints and concerns.
Comply with transportation laws and maintain a safe driving record.
Accept payments and prepare reports, including invoices and return forms; reconcile debts, credits, and money collected in connection with deliveries.
When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of any issues.
Assist with other store and warehouse duties as assigned, including stocking and pulling parts.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.