DRIVER - Driver

Mark's Pizzeria/ Sycamore Golf Club•Penn Yan, NY

About The Position

The Delivery Driver transports customer orders from the store to customers safely, accurately, and on time. The driver uses a personal vehicle during employment, represents Mark’s Pizzeria at customer locations, and is accountable for funds issued to and collected by the driver. Between deliveries, the driver performs food preparation, dishwashing, cleaning, customer service, and order-preparation duties as assigned. The position reports to the General Manager.

Requirements

  • Must be at least 18 years old.
  • Valid driver’s license in good standing and a motor vehicle record acceptable to the Company and its insurance carrier, maintained throughout employment.
  • Reliable, registered, properly maintained personal vehicle available during all scheduled shifts.
  • Current automobile liability insurance meeting or exceeding New York State and Company minimum coverage; proof is required before hire and upon each renewal.
  • Ability to navigate assigned delivery areas independently and read and follow route slips and directions.
  • Ability to handle cash accurately and maintain accountability for an assigned bank.
  • Ability to deal with people sensitively, tactfully, and honestly.
  • Strong organizational skills, attention to detail, flexibility, and ability to establish priorities.
  • Ability to develop effective working relationships with employees and external contacts.
  • Ability to push, pull, lift, or carry objects up to 50 pounds; operate a motor vehicle and computer keyboard; frequently walk, stand, sit, and enter and exit a vehicle for prolonged periods; climb stairs; and walk on uneven surfaces.
  • Ability to read fine print and visually distinguish information on screens, route slips, and street addresses, including color discrimination; adequate vision and hearing to operate a motor vehicle safely, including at night; distinguish sounds amid background noise; and communicate clearly in English.
  • Ability to understand and communicate concepts, remember multiple orders and assignments over long periods with frequent interruptions, exercise sound judgment while driving, and continue work started by another individual.
  • Ability to calculate figures, make change accurately, and apply basic math concepts.
  • Ability to read and interpret safety rules, route slips and directions, operating and maintenance instructions, and procedure manuals.

Responsibilities

  • Transport customer orders safely and on time while following traffic laws and Company driving policies.
  • Check each order against the route slip before leaving, ensuring all food, beverages, and materials are present and properly packaged.
  • Arrive for each shift with a fueled, insured vehicle displaying the Company vehicle sign.
  • Find delivery addresses and contact the customer or store if an address cannot be located.
  • Represent Mark’s Pizzeria courteously and professionally at delivery locations.
  • Collect payment, provide exact change, and obtain signed receipts for credit card transactions.
  • Receive and safeguard the assigned cash bank, and reconcile it with the Manager on duty at the end of each shift.
  • Return directly to the store after each delivery and record deliveries in the point of sale system.
  • Refer pricing disputes and customer complaints to the Manager on duty.
  • Perform assigned food preparation between deliveries, including portioning, stocking and rotating product, and preparing items for the makeline.
  • Wash, sanitize, and return dishes, pans, utensils, and delivery bags to service, and keep the dish area clean and orderly.
  • Complete assigned kitchen, dish-area, and customer-service-area cleaning, including nightly and weekly tasks.
  • Assist with customer service and in-store order preparation as directed by the Manager on duty.
  • Immediately report accidents, moving violations, vehicle failures, and changes in driver’s license or insurance status to the General Manager.
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