Delivery Driver

Green Thumb•Deerfield Beach, FL

14d

About The Position

Green Thumb is seeking a Delivery Driver to deliver cannabis products to its customers. The driver safely transports products, maintains delivery schedules, and provides exceptional customer service. The role involves loading a delivery van, complying with state laws and regulations for medical cannabis delivery, performing routine vehicle maintenance, managing delivery documents and manifests, maintaining professional relationships with dispensary staff, and communicating promptly when delivery issues arise. The position requires reliable attendance, schedule availability that may include varying shifts and weekends, and the ability to work outdoors in changing and sometimes adverse weather. Drivers may work a 12-hour day when needed and work in a patient- and customer-facing environment. The role may involve exposure to cannabis and potential allergens where cannabis is present.

Requirements

At least one year of professional driving experience is preferred.
Must be at least 21 years old.
Must pass required background checks, including a Motor Vehicle Report (MVR) and state-specific cannabis employment requirements.
Must remain compliant with applicable legal and company regulations for working in the industry.
Must meet scheduling and availability requirements, including varying shifts such as mornings, days, nights, and weekends, as business needs require.
Must have reliable, responsible, and dependable attendance.
Ability to perform required tasks for prolonged periods, potentially up to the duration of a workday.
Ability to move about dispensary and delivery areas and remain stationary, including in a motor vehicle, as needed to complete work and deliveries.
Ability to converse and communicate directly with individuals and groups.
Ability to use online programming and software, including word processing, database management, spreadsheets, and email.
Ability to position oneself to move inventory and materials in storage areas.
Consistently demonstrate excellent customer service skills.
Demonstrate initiative, a proactive attitude, and independent judgment.
Ability to establish and maintain effective working relationships with employees.
Ability to listen well and communicate effectively, verbally and in writing, with varied audiences.
Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes, organizational rules, and standard operating procedures.
Operate with professionalism and integrity, including handling confidential information and complying with HIPAA requirements.
Ability to work outdoors in varying and sometimes adverse weather conditions.

Nice To Haves

At least one year of professional driving experience.
Previous experience with point-of-sale (POS) systems.
Prior cannabis experience is not required.

Responsibilities

Load the delivery van at the beginning of the day for deliveries throughout the day.
Interpret and follow state laws and regulations applicable to medical cannabis delivery.
Perform routine vehicle maintenance, including changing tires and checking or adding fluids.
Manage medical cannabis delivery documents, ensure required documents are maintained, and return completed manifests for filing.
Maintain positive, professional relationships with dispensary staff.
Communicate promptly and effectively when delivery issues arise.
Complete other duties as assigned by management.
Provide customer service and assist patients or customers in various locations.
Operate point-of-sale systems, computers, and office productivity equipment and software.
Prepare patient and customer orders by moving and placing products.
Inspect and receive detailed information, including dates of birth, orders, and inquiries.
Move inventory and materials weighing up to 30 pounds independently.
Follow instructions and incorporate constructive criticism from managers.
Handle confidential information professionally and comply with HIPAA requirements.