Delivery Driver

Parts Authority•Norwood, MA

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts while following assigned routes and schedules. Drivers represent the company in daily interactions with customers and are expected to provide courteous, professional service, ensure orders are fulfilled accurately, and work safely. The role also includes handling payments and delivery records, checking the company vehicle when applicable, and helping with other store or warehouse duties as assigned. The posting describes full-time employment and offers career advancement opportunities. The minimum listed pay is $15.00 per hour.

Requirements

Current, valid driver's license.
Must be at least 21 years old and meet company insurance requirements.
Current, valid automobile insurance with the applicant's name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet or mobile device for navigation, route optimization, tracking, and customer interface or signature capture.
Exceptional customer service and verbal communication skills, with the ability to communicate effectively and professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.

Nice To Haves

Flexible schedule and ability to work overtime as needed preferred.
Previous delivery driving experience is a plus.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to verify completeness and charges and confirm customer satisfaction.
Follow dispatcher directions, assigned routes, and schedules; use navigation tools, alternative routes when needed, and local-area knowledge to make timely deliveries.
Assist with loading and unloading items without interfering with customer business operations.
Answer customer questions and professionally handle complaints and concerns.
Follow transportation laws and maintain a safe driving record.
Accept payments and prepare invoices, return forms, reports, and reconciliations for delivery-related money and customer balances.
When applicable, complete daily maintenance checks on the company delivery vehicle and report issues to a manager.
Assist with other store and warehouse duties, including stocking and parts pulling, as assigned.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.