Delivery Driver

Parts Authority•Annapolis, MD

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts while following assigned routes and schedules. Drivers represent the company in daily interactions with customers and are expected to provide courteous, professional service, work safely, and contribute to a positive customer experience. The position may also involve supporting other store or warehouse duties as assigned.

Requirements

Current, valid driver's license.
Must be at least 21 years old and meet company insurance requirements.
Current, valid automobile insurance with the candidate's name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet or mobile device for navigation, route optimization, tracking, and customer interface or signature capture.
Exceptional customer service and verbal communication skills, including communicating professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Must meet all stated minimum requirements and qualifications and knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

Previous delivery driving experience.
Flexible schedule and ability to work overtime as needed.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to verify completeness and correct charges and confirm customer satisfaction.
Follow dispatcher instructions, assigned routes, and time schedules; use navigation apps and alternate routes as needed.
Assist with loading and unloading items without disrupting customer business operations.
Answer customer questions and professionally handle complaints and concerns.
Follow transportation laws and maintain a safe driving record.
Accept payments and prepare delivery-related reports, invoices, return forms, and reconciliations of collected money and customer balances.
Complete daily maintenance checks on the company vehicle when applicable and report issues to a manager.
Assist with other store or warehouse duties as assigned, including stocking and parts pulling.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.