Delivery Driver

Bray & Scarff•Laurel, MD

25d•$60,000 - $85,000

About The Position

The Delivery Driver is responsible for safely and professionally delivering major household appliances to customer homes. The role includes loading, transporting, staging, basic connections, and hauling away old appliances while maintaining safety, accuracy, and customer service standards. Drivers work in teams, support installers when needed, and handle merchandise carefully from the warehouse to the customer’s home. Work takes place in customer homes, delivery trucks, and warehouse settings. The role is fast-paced and physically demanding, with frequent interaction with customers, installers, warehouse teams, and leadership.

Requirements

Valid driver's license and clean driving record.
Ability to safely lift and maneuver large appliances with appropriate equipment and assistance.
Strong customer service and communication skills.
Ability to follow routing instructions and scheduling requirements.
Comfort performing basic disconnects and handling simple installations.
Strong attention to safety and accuracy, and ability to work as part of a team.
Ability to lift, carry, and maneuver heavy appliances with assistance.
Frequent bending, pushing, pulling, and stair climbing.
Ability to work inside customer homes and varied environments.
Ability to stand or walk for extended periods and drive long distances.

Nice To Haves

Experience in appliance delivery, moving, or logistics.

Responsibilities

Load, secure, transport, and deliver major appliances safely and efficiently.
Navigate stair carries, tight hallways, door removals, and in-home maneuvering.
Perform basic water and electrical disconnects when needed.
Support basic appliance placement and simple installations as permitted.
Assist Appliance Installers with complex or heavy jobs.
Haul away old appliances in accordance with safety guidelines.
Provide call-aheads and communicate expected arrival times.
Review delivery instructions, verify product fitment, and confirm order accuracy.
Take required delivery photos and document outcomes in Dispatch Track.
Drive safely and comply with transportation laws.
Maintain the delivery truck, equipment, protective gear, and tools.
Communicate professionally with customers and respond respectfully to questions.
Escalate safety issues, incomplete access, and product damage.
Communicate concerns about company-provided vehicles, including cosmetic and mechanical issues, to Fleet Management.
Follow company procedures and safety protocols.
Complete additional duties as assigned.