Delivery Driver

Hy-Vee, Inc.•Ottumwa, IA

About The Position

The Delivery Driver provides prompt, efficient, and friendly customer service while delivering products to customers. The role includes collecting payment and making change when necessary, returning payments and beginning cash to the store, and keeping groceries at appropriate temperatures in accordance with food safety standards. The driver is responsible for the cleanliness and upkeep of delivery vehicles and must follow company and store policies, including hygiene and dress guidelines. The position involves regular interaction with store personnel, customers, and the general public, and requires timely delivery of products.

Requirements

  • Be at least 18 years old to drive a company vehicle.
  • Possess a valid driver's license with no DOT restrictions.
  • Have good verbal and written communication skills.
  • Have strong interpersonal skills and the ability to interact with people in a friendly, professional manner.
  • Be able to identify problems and develop and execute solutions.
  • Be able to understand and follow verbal or demonstrated instructions and write identifying information or request supplies verbally or in writing.
  • Be committed to the Hy-Vee Mission and willing to promote company values.
  • Be physically able to perform medium work, including occasionally lifting or carrying up to 50 pounds and frequently standing, walking, and lifting or carrying up to 25 pounds.
  • Be able to stoop, kneel, reach, handle, grasp, feel, talk, hear, perform repetitive motions, enter and exit a delivery vehicle many times a day, and traverse staircases and rough terrain.
  • Be able to see detail at near range, with or without correction.
  • Successfully complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
  • Smile and greet customers in a friendly manner and learn and use their names when possible.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Deliver products to customers.
  • Collect payment and make change when necessary; return payments and beginning cash to the store.
  • Maintain food and groceries at proper temperatures in accordance with food safety standards.
  • Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
  • Report to work as scheduled and on time.
  • Facilitate maintenance and upkeep of delivery vehicles.
  • Assist in other store areas as needed and perform other job-related duties and special projects.
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