Delivery Driver

Parts Authority•Mesa, AZ

About The Position

Parts Authority is hiring Delivery Drivers to represent the company in daily interactions with clients. The role involves picking up and delivering automotive parts while following assigned routes and schedules, ensuring orders are fulfilled accurately, and providing a friendly, professional customer experience. Drivers may also assist with store and warehouse duties as assigned. Parts Authority is a national distributor of automotive replacement parts, professional tools and equipment, and transmission systems, with more than 300 locations across 28 states.

Requirements

  • Have a current, valid driver's license.
  • Meet company insurance requirements; drivers must be at least 21 years old.
  • Have current, valid automobile insurance with the applicant's name on the policy.
  • Be able to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Be able to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Be able to use a tablet and/or mobile device for navigation, route optimization, tracking, and customer interface or signature capture.
  • Have exceptional customer-service and verbal communication skills, with the ability to communicate effectively and professionally with tact and diplomacy.
  • Be able to take and follow directions and work well with others as part of a team.

Nice To Haves

  • Previous delivery driving experience is a plus.
  • Flexible schedule and ability to work overtime as needed are preferred.

Responsibilities

  • Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
  • Review orders before and after delivery to confirm completeness, correct charges, and customer satisfaction.
  • Follow dispatcher instructions, assigned routes, and schedules; use navigation apps, alternative routes when necessary, and local-area knowledge to make timely deliveries.
  • Assist with loading and unloading items without interfering with operations at customer locations.
  • Provide excellent customer service, answer questions, and professionally handle customer complaints and concerns.
  • Comply with transportation laws and maintain a safe driving record.
  • Accept payments and prepare invoices, return forms, reports, and reconciliations of delivery-related money, credits, and debts.
  • When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of any issues.
  • Assist with other store or warehouse duties as assigned, including stocking and pulling parts.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D coverage
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible spending account
  • Commuter expense reimbursement account
  • Health savings account
  • Health reimbursement account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Identity theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee assistance program
  • Paid holidays, sick leave, and vacation
  • Profit sharing and 401(k) plan
  • Employee discounts on merchandise
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