Delivery Driver

ABC AUTO PARTS LTD•Shreveport, LA

20d

About The Position

Reporting to the Store Manager and Assistant Store Manager, the Delivery Driver is responsible for providing exceptional customer service at every stop and delivering the correct parts to the right customer on time and safely. The role requires integrity, empathy, and trustworthiness. The driver carries out sales, profit, teamwork, and safety responsibilities in accordance with company procedures and guidelines.

Requirements

Must be at least 21 years old.
Must have a valid driver’s license and a clean driving record.
Must be able to drive a standard-transmission vehicle.
Must have excellent customer service skills.
Must be able to routinely lift over 40 pounds.

Responsibilities

Understand the delivery territory and each stop.
Ensure customers receive orders within the allotted time frame.
Pick up, issue, and return credits to customers by the next business day.
Provide exceptional service to every customer.
Verify all parts before they leave the store.
Follow cash-handling, invoicing, bank-deposit, and other company procedures.
Handle transfers with the same urgency as deliveries.
Complete paperwork accurately according to guidelines.
Recognize coworkers’ contributions, maintain a positive attitude, follow the dress code and attendance guidelines, and help others.
Participate in company and store meetings and functions, and strive for excellence.
Follow emergency procedures and company safety guidelines; keep the store and work area clean and clutter-free.
Use team lifts for heavy and bulky items and report safety-policy violations or unsafe work habits to a manager.
Complete online driver safety training and avoid unsafe driving incidents.
Complete and document daily and weekly vehicle inspections; follow vehicle accident procedures and ensure accident forms and insurance cards are in each vehicle.
Follow the company’s distracted-driving policy.