Delivery Driver

Vireo Health • Daly City, CA

12d • $19 - $22

About The Position

The Delivery Driver is the face of the delivery service and provides excellent, consistent customer service while ensuring deliveries are safe and compliant. The role requires a respectful and professional work ethic when interacting with fellow team members, depot personnel, management, and customers. Drivers complete orders during their scheduled shifts in accordance with Department of Cannabis Control guidelines and follow applicable laws, driving regulations, and company policies. The position is based in San Francisco, California, and involves driving at dusk and in the evening, with open availability for business needs, including evenings and weekends.

Requirements

• Must be at least 21 years of age.
• Valid driver’s license; a California State-issued driver’s license is required in Sacramento.
• Current vehicle registration.
• Must be listed as an authorized driver on the vehicle’s insurance.
• Safe driving record with fewer than 2 points.
• Smartphone no more than 5 years old.
• Enclosed car (no trucks), model year 2014 or newer, with an active working alarm and active climate control system.
• Open availability; the business operates 7 days a week, 365 days a year, with evening and weekend hours as needed.
• Ability to drive at dusk and in the evening.
• Ability to lift up to 30 pounds regularly and up to 50 pounds infrequently.
• Ability to sit for extended periods.
• Ability to bend, stoop, lift, and walk up and down stairs frequently.
• Applicants may be required to complete a background check after a conditional offer.
• Final candidates for whom driving is an essential job function will undergo a motor vehicle record check after a conditional offer.

Responsibilities

• Provide excellent communication and professional customer service during all customer interactions.
• Communicate with the support team to ensure deliveries are completed and report cancellations, concerns, customer complaints, and incidents.
• Communicate scheduling needs with the Manager in accordance with the company’s Time and Attendance Policy.
• Support the depot by stickering received products as directed by management.
• Review and follow customers’ delivery instructions and notes.
• Complete incident reports accurately in response to customer complaints or when filing a complaint against a customer.
• Submit pertinent paperwork to Human Resources when requested or required by law.
• Immediately and accurately report injuries and motor vehicle accidents in accordance with company policy and procedure.
• Follow company cash-handling procedures.
• Complete compliant deliveries and service all orders in the delivery queue between scheduled shift start and end times before returning to the depot, in compliance with Department of Cannabis Control guidelines.
• Maintain required vehicle-operation documentation, including a driver’s license, vehicle registration, and vehicle insurance.
• Follow local and state laws, road and driving regulations, and company policies.

Benefits

• 11 days of accrued paid time off, in addition to 2 wellness days and volunteer hours; these increase with tenure.
• Competitive pay and benefits.
• Employee discounts.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed