Delivery Driver

Parts Authority•Annapolis, MD

About The Position

Parts Authority is hiring Delivery Drivers to represent the company while interacting with customers daily. Drivers pick up and deliver automotive parts along assigned routes and schedules, ensuring orders are fulfilled accurately, safely, and on time. The role requires courteous customer service, safe vehicle operation, and accurate handling of delivery-related payments and records. Drivers may also assist with store and warehouse duties as assigned. Parts Authority is a national distributor of automotive replacement parts, professional tools and equipment, and transmission systems. The company describes itself as rapidly expanding and offers career advancement opportunities and job stability. The stated minimum pay is $16.00 per hour.

Requirements

Current, valid driver’s license.
Must meet company insurance requirements; drivers must be at least 21 years old.
Current, valid automobile insurance with the applicant’s name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
Exceptional customer service and verbal communication skills, including communicating effectively and professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Ability to sit for prolonged periods.

Nice To Haves

Previous delivery driving experience.
Flexible schedule and ability to work overtime as needed.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to confirm completeness and correct charges, and to ensure customer satisfaction.
Follow dispatcher directions, assigned routes, and schedules; use navigation applications, alternative routes when needed, and local-area knowledge to deliver on time.
Assist with loading and unloading items without disrupting operations at customers’ businesses.
Provide excellent customer service, answer questions, and professionally address customer complaints and concerns.
Comply with transportation laws and maintain a safe driving record.
Accept payments and prepare delivery-related reports, including invoices and return forms; reconcile debts, credits, and collected funds.
When applicable, conduct daily maintenance checks on the company delivery vehicle and notify a manager of issues.
Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.