Delivery Driver

The Supply Room•Christiansburg, VA

1d•Onsite

About The Position

Responsible for delivering all outgoing orders on their route from the designated delivery facility to the customer, providing timely and friendly service. This role involves collecting, checking, and loading daily orders, ensuring the load is secure, and maximizing route efficiency. The driver will use delivery software to collect proof of delivery, maintain compliance with company guidelines, and process customer returns. They will also be responsible for vehicle maintenance checks and general paperwork requirements.

Requirements

Valid Driver’s License with a clean driving record.
CDL credentials if needed for the type of vehicles assigned to the route.
Well-rounded knowledge of small package delivery in a commercial environment, procedures, and truck maintenance.
Basic math and computer skills.
Strong oral and written communication skills.
Able to exchange information with others.
Ability to understand and follow direction.
Ability to use basic warehouse tools and equipment.
Be able to prioritize duties to meet daily company standards.
Focused on detail-oriented tasks.
Able to work independently and/or collaboratively within a team.
Manage and organize time to meet objectives and deadlines.
Assessing the accuracy, neatness and thoroughness of the work assigned.
Able to interact professionally with customers, vendor partners, and fellow employees.
Highly motivated to learn and grow - self-directed and proactive.
Reliable and responsive.
Demonstrate honesty, integrity, and conscientiousness.
Possess a positive attitude.
Innovative mindset – demonstrate flexibility and problem-solving skills when met with challenges.

Nice To Haves

High School Diploma is preferred, but not required.
3 year’s prior delivery route experience in a customer facing role is preferred, but not required.

Responsibilities

Collect, check, and load all the day’s orders listed on their daily delivery manifest.
Check all paperwork against Jump Track manifest and determine the best route order.
Check and load all outgoing bulk paper and water jugs, ensuring the load is secure.
Audit any outgoing White Glove orders and request changes as necessary.
Mark all problems on the daily PDL and return to Customer Service for follow-up.
Deliver all outgoing product to customers and handle open pick-up requests.
Maximize route and delivery efficiency while providing excellent customer service.
Use Jump Track delivery software and tablet to collect Proof of Delivery information.
Maintain compliance with all company guidelines and delivery standards.
Keep Customer Service and Driver Supervisor apprised of special situations.
Field calls from Customer Service and Management and make accommodations for special requests.
Process all customer returns and undelivered items nightly.
Palletize all empty water jugs, used toner cartridges, and returned merchandise.
Report any undelivered orders and pick-up issues to Supervisor.
Keep up with general paperwork requirements.
Maintain up-to-date Vehicle checklist and report problems to Supervisor.
Submit all water spiffs, productivity reports, etc., in a timely manner.
Maintain customer confidence and protect operations by keeping information confidential.
Understand all company safety guidelines and protocols outlined in the Safety Handbook.
Follow up on vehicle maintenance and inspections according to federal, state, and company guidelines.
Monitor personal GEO Tab statistics behavior and maintain safety compliance standards.
Fully understand all company safety protocols.
Maintain a safe and clean vehicle and working environment.
Meet company standards for attendance and punctuality.
Other duties as assigned.