Delivery Driver

Parts Authority•Bethlehem, PA

14d

About The Position

Parts Authority is hiring Delivery Drivers to represent the company while interacting with customers daily. Drivers pick up and deliver automotive parts, follow assigned routes and schedules, and help ensure orders are complete and customers are satisfied. The role requires a courteous, safety-conscious approach, reliable customer service, and the ability to work as part of the delivery team. Drivers may also assist with store and warehouse duties as assigned.

Requirements

Current, valid driver’s license.
Must be at least 21 years old and meet company insurance requirements.
Current, valid automobile insurance with the candidate’s name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet and/or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
Excellent customer service and verbal communication skills, with the ability to communicate effectively and professionally, using tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Must meet all stated minimum requirements and qualifications and knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

Previous delivery driving experience.
Flexible schedule and ability to work overtime as needed.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to confirm completeness, correct charges, and customer satisfaction.
Follow dispatcher instructions, assigned routes, and schedules; use navigation apps, alternative routes when needed, and local-area knowledge to deliver on time.
Assist with loading and unloading items while avoiding disruption to customers’ business operations.
Provide excellent customer service, answer questions, and handle complaints and concerns professionally.
Comply with transportation laws and maintain a safe driving record.
Accept payments and prepare delivery-related reports, including invoices and return forms; reconcile collected money and customer credit and debt.
When applicable, perform daily maintenance checks on the company delivery vehicle and notify a manager about issues.
Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.