Delivery Driver

Parts Authority•Temple Hills, MD

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts while following assigned routes and schedules. Drivers represent the company in daily interactions with customers, and are expected to provide prompt, courteous service, ensure orders are fulfilled accurately, and work safely. The role also includes collecting and accounting for payments, checking the delivery vehicle when applicable, and assisting with other store or warehouse duties as assigned. A company vehicle is provided.

Requirements

  • Current, valid driver's license.
  • Must be at least 21 years old and meet company insurance requirements.
  • Current, valid automobile insurance with the driver's name on the policy.
  • Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Ability to use a tablet or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
  • Exceptional customer service and verbal communication skills, with the ability to communicate professionally, tactfully, and diplomatically.
  • Ability to take and follow directions and work well with others as part of a team.
  • Ability to work a flexible schedule and overtime as needed is preferred.

Nice To Haves

  • Previous delivery driving experience.

Responsibilities

  • Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
  • Review orders before and after delivery to confirm completeness and correct charges, and ensure customer satisfaction.
  • Follow dispatcher instructions, assigned routes, and schedules; use navigation apps, alternative routes when needed, and local area knowledge to make timely deliveries.
  • Assist with loading and unloading items without interfering with operations at customer locations.
  • Provide excellent customer service, answer questions, and handle customer complaints and concerns professionally.
  • Follow transportation laws and maintain a safe driving record.
  • Accept payments and prepare reports, including invoices and return forms; reconcile customer balances and money collected.
  • When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of issues.
  • Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D coverage
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible spending account
  • Commuter expense reimbursement account
  • Health savings account
  • Health reimbursement account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee assistance program
  • Paid holidays, sick time, and vacation
  • Profit-sharing/401(k) plan
  • Employee discounts on merchandise
  • Company vehicle provided
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