Delivery Driver & Warehouse Support
About The Position
The Delivery Driver & Warehouse Support role supports daily warehouse operations, cooler maintenance, order fulfillment, and customer deliveries. The position works with warehouse staff and the operations team to receive, process, organize, stage, and pack floral products while maintaining product quality and an orderly work environment. It also involves operating a company van or light truck to deliver or pick up merchandise, verifying orders, obtaining customer signatures or payments when required, and completing deliveries accurately and efficiently. The role requires working in a physically demanding warehouse and floral cooler environment, with cooler temperatures ranging from 32°F to 45°F. Employees may need to work extended shifts of up to 12 hours when operationally necessary and adapt to seasonal demand and holiday schedules. This is a safety-sensitive, non-DOT driver position subject to company safety, drug-free workplace, and drug-testing policies, as permitted by applicable law.
Requirements
- Valid driver's license and clean driving record.
- Ability to work at a consistent, fast-paced rate in a physically demanding environment.
- Ability to follow instructions, complete assigned tasks, and communicate progress or challenges to a supervisor.
- Dependable, punctual, and committed to working effectively as part of a team.
- Strong attention to detail when handling products, preparing orders, and completing deliveries.
- Ability to adapt to changing business needs, seasonal demand, and holiday schedules.
- Willingness to work extended shifts of up to 12 hours when operationally necessary.
- Ability to stand and walk for extended periods and sit for extended periods while operating a company vehicle.
- Ability to frequently bend, stoop, crouch, kneel, push, and pull.
- Ability to regularly lift and/or move up to 50 pounds.
- Ability to work in a warehouse and floral cooler environment with temperatures ranging from 32°F to 45°F.
- Ability to safely operate warehouse equipment, including pallet jacks and other applicable equipment, after appropriate training.
- Ability to safely handle sharp tools, including knives and cutters, and follow applicable safety procedures when handling merchandise, operating equipment, and driving company vehicles.
- Ability to perform essential duties safely and without impairment and comply with company safety policies and applicable substance-use and testing policies.
Nice To Haves
- Previous experience as a delivery driver.
Responsibilities
- Receive incoming floral products and verify quantities and items against transfer paperwork.
- Learn floral product names, quality standards, and proper care and handling procedures; report shortages, damage, and quality concerns to the appropriate supervisor.
- Process, stage, merchandise, and rotate floral products to maintain freshness and quality.
- Pull, document, and pack customer orders according to branch procedures and specifications.
- Assist with inventory control, stock organization, and physical inventory counts.
- Maintain familiarity with warehouse areas and organize products and work areas to support efficient fulfillment.
- Keep the warehouse and cooler clean, organized, and safe, including shelves, pallets, workstations, and walkways.
- Follow company procedures, safety rules, and operational standards.
- Coordinate delivery routes and schedules with the supervisor.
- Verify delivery addresses and match products to customer orders; strap, label, secure, and load orders in the appropriate delivery sequence.
- Organize the loading dock according to delivery routes and schedules.
- Deliver merchandise to customers accurately, professionally, and on schedule; deliver boxes to airlines according to established procedures.
- Collect and verify airbills, check package counts, and mark boxes with the corresponding airbill information.
- Obtain customer signatures and collect payments when required, following company procedures.
- Maintain accurate delivery records and promptly communicate delays, delivery issues, or other concerns to the supervisor.
- Follow company driver policies and delivery procedures.
- Inspect company vehicles, report damage or mechanical and safety issues immediately, and complete a post-trip inspection upon returning to the warehouse.
- Park, lock, and secure the vehicle when it is not in use, and keep it clean and orderly.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
