Delivery Driver Trainer

Caffey Distributing Company & Carolina Premium Beverage•Greensboro, NC

8d•$55,478 - $75,058•Onsite

About The Position

The primary purpose of the Delivery Trainer is to be the primary trainer for newly hired delivery drivers and trainees. The Delivery Trainer will ensure all team members are equipped with the knowledge, skills, and behaviors needed to safely and effectively execute their routes. The Delivery Trainer is expected to promote and exemplify a safe, professional, and service-oriented work environment at all times.

Requirements

Basic training in an office or operations.
Knowledge of basic office software and office technology, or warehouse/delivery technology.
First-line production supervisors over semi-skilled operations, and the like.
Equivalent to 1-3 practical trades or training.
Over 1 year up to and including 3 years of experience.
Requires the ability to read, write, complete simple forms and understand simple written instructions.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
CDL-A License and ABC Beer permit required, as well as a driving record (MVR) within Company Driving Points Policy.
Internal candidates must have a recommendation from their manager or department head.

Nice To Haves

The job entails considerable physical effort consisting of: Continuously lifting or moving average-weight material, or Continuously lifting or moving light-weighted material in difficult work positions, or Frequently moving or lifting heavy-weight material, or Frequently lifting or moving average-weight material in difficult work positions, or Occasionally lifting or moving heavy-weight material in difficult work positions, or In each case expending equivalent effort pulling, pushing, or carrying.

Responsibilities

Represent the company in a professional manner and provide excellent customer service.
Assist Delivery Manager and Delivery Supervisors in promotion of safe work practices to include frequent behavior-based safety observations.
Confer with Delivery Supervisors to resolve customer problems, opportunities, competitive activity in your market, and potential overage situations.
Primary responsibility, under supervision of Delivery Supervisor, for training new delivery drivers and trainees. Training should follow the Onboarding Schedule for each position within the department
Conducts refresher training for delivery drivers upon request or due to performance issues.
Participate in the development or improvement of standard operating procedures.
Develops high level of proficiency in all delivery processes and procedures.
Be a subject matter expert on all delivery processes and equipment
Assist with all other delivery training duties as needed to ensure completion and compliance.
Is familiar with routes in all areas and departments to ensure flexibility and route coverage.
Is familiar with all types of delivery equipment, including, but not limited to pallet jacks, dock and dock-leveler, hand trucks, trucks and trailers.
Maintain a friendly, working relationship with the Manager on each account on all routes in assigned area.
Listen to and resolve service complaints.
Prepare invoice, collect payment from customers and record transactions on customer receipt.
Check in product with Store Manager, following store policy.
Restock displays, coolers, and cold box with new product, maintain product rotation in backroom, cooler, and on displays
Responsible for adhering to Overage Beer Policy.
Comply with all FMCSR, state, and local laws and regulations.
Maintain safe driving record and comply with company driving policy.
Attend all scheduled meetings and company functions as required.
Adhere to dress code, including safety “non-negotiables,”.
Obey all Federal, State, and local laws.
Perform other duties as assigned.