Delivery Driver/Coordinator - Markham, Ontario
About The Position
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.
Requirements
- High School Diploma or Equivalent Experience
- Valid driver's license (Class G) in Ontario
- Must have a clean driving record
- Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
- Strong time management and customer service skills.
- Ability to lift up to 50lbs
- Must be bondable and insurable and complete a criminal background check
Nice To Haves
- Minimum 1-2 years of experience as a Delivery Driver
- Experience driving delivery van or truck is an asset.
- Experience delivering to and from medical clinics or pharmacies is a strong asset
- Your commitment to providing a high level of service to your internal and external clients.
- You are highly adaptable with a track record of success during times of growth and organizational change.
- You have a proven track record of developing trust and influence at multiple levels.
- You demonstrate an impactful and candid communication style.
- You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.
Responsibilities
- Work alongside the Transportation Manager to ensure all scheduled deliveries for the next day are routed optimally inside of TMS system.
- Review vehicles and ensure that maintenance is up to date.
- Oversee/facilitate the reliable transportation medication and medical supplies in a safe and timely manner from the facility to medical clinics and to clients across Ontario and providing “white glove” service at each delivery location.
- Review delivery orders in the TMS and assign them to the appropriate routes.
- Assist to co-ordinate next-day delivery schedules to ensure efficient and timely route planning.
- Conduct daily end of shift vehicle checks and report any damage or maintenance or safety concerns to transportation manager.
- Serve as the primary contact point for delivery issues and co-ordinate with pharmacy to ensure successful delivery.
- Use the Driver App to verify all shipments are accurately loaded and fully delivered at each stop.
- Review orders before departure and after delivery to confirm completeness and customer satisfaction.
- Provide “white glove” service at each delivery location, including unloading, unpacking, and placing items as required.
- Remove empty totes, coolers, packaging, and other delivery materials from client sites.
- Maintain clear and professional communication with clients, drivers, and management throughout the day.
- Keep delivery vehicles clean, organized, and ready for operation at all times.
- Conduct daily pre-trip & post-trip vehicle safety inspections.
- Support warehouse or pharmacy operations with general housekeeping and other assigned duties when needed.
- Promote safe handling, accurate delivery, and excellent service standards at all times.
- Other duties as assigned.
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
