The Delivery Director oversees a team that delivers contracted program support services to clients. Leads the development and implementation of delivery strategies of various solutions to clients. Accountable for ensuring quality, timing and financial delivery objectives are met by team. Identifies opportunities for account growth and innovation. Proactively identifies potential issues and drives resolution to avoid client impact and facilitate continuous improvement. Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the client experience. Develops and maintains strong relationships with client’s leadership team.
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Job Type
Full-time
Career Level
Senior