Director, Consulting Delivery

Autodesk•Denver, CO

6d•Remote

About The Position

Autodesk Consulting is seeking a talented and strong business focused Director of Consulting Delivery for our Architecture, Engineering and Construction (AEC) team. Reporting to the Americas Geo lead for Technical Advisory, and as a key member of the Americas Consulting Delivery leadership team, you will be responsible for leading the Americas AEC Consulting team providing critical value to our most important customers in the AEC industry. You must be truly passionate about driving transformational customer outcomes and building a high-performing services team. The successful candidate is a natural leader who loves service delivery, has a talent for nurturing customer relationships, and is comfortable engaging across all levels of the customer organization. You bring a proven track record of exceptional skills and competencies in professional services delivery, collaboration (internally and externally), decision making, and the ability to position and deliver services with measurable results/outcomes.

Requirements

Bachelor’s degree in a relevant technical field (or equivalent)
Demonstrated experience as a manager of managers, achieving booking and revenue targets for the Consulting business of a technology company, and a solid understanding of services business fundamentals to include utilization optimization, margin performance, and global delivery models.
Enthusiastic and creative leader with the proven ability to inspire others
Experience developing close working relationships with major account sales teams and other functional groups
Ability to manage influence through persuasion, negotiation, and consensus building
Established track record of accountability and responsibility for deliverables in a professional services organization
Demonstrated ability in creating a culture of integrity, while striving for excellent customer service
Ability to respond strategically and diplomatically to the needs, concerns, issues, or ambiguity of customers
Proven expertise in recruiting, training, developing, and inspiring diverse and highly accomplished professionals – both at the manager and individual contributor level
Influence at all levels of the customers' organizations, negotiating win-win solutions, ensuring customers are over-satisfied with the performance
Excellent communication and presentation skills

Nice To Haves

The position may include up to 30% travel

Responsibilities

Lead a team of over 40 employees responsible for Consulting Delivery, and more broadly, contributing to overall customer success and adoption
Lead a team of Consulting Portfolio Owners responsible for achieving bookings and revenue targets aligned to our global objectives
The accountable leader for financial forecasting, delivery quality, and customer satisfaction for the AEC team
Develop and execute against strategic plans that ensure the AEC delivery team meets organizational objectives, contributes to customer success, and strong employee engagement
Become a strategic business partner to Sales leadership teams by presenting ideas, leading discussions and formulating solutions
Build organizational alignment around long and short-term regional Consulting Delivery plans
Leverage Consulting processes and best practices to ensure Autodesk customers are provided with solutions while ensuring the highest level of ROI for both parties
Identify the technical, functional, and consulting skills required for the success of Autodesk Consulting services, and collaborate with Human Resources to recruit individuals of the highest caliber
Partner with the channel organization and outside vendors to develop a high quality "as needed" project talent pool
Collaborate with other Autodesk Enterprise Customer Success leaders to ensure the highest level of professional services for all of Autodesk Enterprise Customer Success stakeholders worldwide
Regularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization
Responsible for selection, mentoring, coaching, performance management and assessment, and rewards and recognition. This includes team building with those from other units who participate on projects.
Ensure proper performance management and rewards/recognition guidelines are followed within own team