Deliveries Specialist (Fri & Sat 8a-4p availability required)

No More Empty Pots•Omaha, NE

4d•$18 - $22

About The Position

No More Empty Pots (NMEP), a grassroots nonprofit connecting people and groups to improve self-sufficiency, regional food security, and economic resilience, is seeking a customer-service- and detail-oriented Deliveries Specialist. The role delivers meals, CSA products, catering orders, special-event boxes, and other items, while supporting related transportation and delivery needs. It requires an impeccable driving record and the ability to navigate complex logistics, including direct-to-door neighborhood deliveries serving vulnerable individuals and families. The position reports to the Food Services Manager. The work is primarily delivery driving, with additional delivery coordination and administrative responsibilities. The specialist drives refrigerated trucks and other delivery vehicles, follows routes, unloads and places products, documents delivery status and issues, accepts SNAP/EBT payments, and provides high-quality service to customers and delivery partners. The role also includes planning routes, communicating with stakeholders, helping pack and receive products when needed, following food-safety and sanitation practices, caring for equipment, and completing end-of-day procedures. Availability is required Fridays and Saturdays from 8 a.m. to 4 p.m., or until deliveries are complete, whichever comes first. The position is part-time, 10–16 hours per week, with compensation of $18–$22 per hour, commensurate with experience.

Requirements

Valid driver's license, clean driving record, and ability to meet organizational insurance requirements.
Strong customer-service and communication skills when interacting with clients, partners, and community members.
Ability to use a smartphone or tablet for navigation, delivery documentation, and communication.
Ability to work Fridays and Saturdays from 8 a.m. to 4 p.m., or until all deliveries are completed, whichever comes first.
Ability to move products weighing up to 50 pounds.
Ability to drive for extended periods and work outdoors in varying weather conditions.
Ability to work effectively in environments that may be loud, cramped, hot, or cold.
Ability to communicate and exchange accurate, relevant information with staff, students, volunteers, vendors, program guests, and others.
Ability to reach products stored on high or low shelves and to frequently move in and out of a high-set truck cab.
Ability to operate medium-size machinery, including getting on and off a refrigerated truck lift.

Nice To Haves

Previous delivery, courier, transportation, warehouse, or logistics experience.
Experience driving cargo vans, refrigerated vehicles, or box trucks.
Experience handling food products or working in food service, grocery, or food distribution.
Familiarity with route-optimization or delivery software such as Road Warrior or Circuit.
Experience operating pallet jacks, hand trucks, or other material-handling equipment.
Basic vehicle inspection and maintenance knowledge.
Conversational Spanish fluency.

Responsibilities

Deliver products to customer locations and execute prepared routes.
Safely drive refrigerated trucks and other delivery vehicles.
Unload products and ensure they are received and moved to the appropriate location by customers or delivery-site partners.
Provide high-quality customer service as a representative of NMEP.
Organize products and delivery details to support accurate and smooth deliveries.
Document delivery status and customer-service details, including delivery issues.
Accept SNAP/EBT payments from customers.
Follow food-safety, equipment-handling, and sanitation standards.
Communicate with NMEP staff, delivery-site partners, and customers to coordinate deliveries.
Care for equipment and complete end-of-day procedures, including storing undelivered products and communicating updates.
Maintain communication with delivery-site partners and keep information current.
Plan routes and delivery details and communicate with relevant stakeholders.
Coordinate with personnel responsible for driving and packing.
Assist with packing and receiving products when needed.
Attend supervision, team meetings, and professional development training or workshops.
Respond to email and other communications in a timely manner.
Manage and submit financial documents, including receipts, requisitions, and invoices, in accordance with company policies.
Perform other duties as assigned.