Deli Team Leader (Greater Painesville Area)

Giant Eagle•Painesville, OH

About The Position

The Deli Team Leader manages the entire Deli Team and is accountable for the department’s operating performance. The role provides guidance to Team Members and guests, represents the organization professionally, and promotes mutual respect, inclusion, diversity, and dignity. The leader regularly coaches Team Members with timely feedback, identifies development opportunities, and helps them succeed. This position directs the team’s work and training, supports staffing and development, maintains safety and compliance, and manages department inventory and performance. The leader works to achieve sales and profit goals, control labor and shrink, communicate promotions and business plans, and use financial and historical reports to improve results.

Requirements

  • Retail work experience or a Store Leader recommendation.
  • High school diploma or equivalent.
  • Food Safety certification or licensing required.
  • Ability to lift up to 50 pounds.
  • At least 18 years of age.

Nice To Haves

  • Retail leadership or supervisory experience.
  • Successful performance as a Peer Trainer, in-store champion, or in a similar role.
  • Satisfactory performance and discipline record.

Responsibilities

  • Interview, select, and train Team Members.
  • Direct, distribute, and plan Team Members’ work.
  • Evaluate Team Member productivity and efficiency and recommend promotions or other status changes.
  • Handle Team Member issues and complaints, and discipline Team Members when necessary.
  • Provide for the safety and security of Team Members and the store.
  • Manage the department budget and inventory, and monitor or implement compliance measures.
  • Oversee and evaluate department training to reduce turnover, promote efficiency, and control labor costs.
  • Provide motivational leadership, set an exemplary example, and coach Team Members with timely feedback.
  • Identify team strengths and development opportunities, plan strategically, and schedule effectively.
  • Develop future leaders and identify Team Members ready to advance.
  • Promote an inclusive and diverse environment where each Team Member has a voice.
  • Prioritize safety for Team Members, guests, and products.
  • Inspire the team and guests through enthusiasm for food and a commitment to excellent products and service.
  • Set and achieve sales and profit goals, make suggestions when appropriate, and manage shrink.
  • Establish an ongoing communication plan so Team Members are informed and prepared.
  • Communicate with the merchandising team to ensure promotions are conveyed to Team Members and guests.
  • Develop innovative plans and suggestions to improve the business.
  • Review and analyze store financial, LOB, and historical reports to improve sales, profits, shrink, labor controls, and reduction.
  • Oversee periodic inventories for accuracy and monitor weekly inventory and shrink-dollar fluctuations.
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