Deli Team Leader (Greater Akron Area)

Giant Eagle•Streetsboro, OH

About The Position

The Deli Team Leader manages the Deli Team and is accountable for the department’s operating performance. The role provides guidance to Team Members and guests, represents the organization professionally, and promotes mutual respect, inclusion, diversity, and dignity. The leader regularly coaches Team Members with timely feedback and supports their development and success. The position oversees department training, staffing, scheduling, safety, inventory, sales, profits, shrink, and labor controls. It also requires analyzing financial and historical reports, communicating promotions and department plans, and identifying ways to improve the business.

Requirements

  • Retail work experience or a Store Leader recommendation.
  • High school diploma or equivalent.
  • Food Safety certification or licensing.
  • Ability to lift up to 50 pounds.
  • At least 18 years of age.

Nice To Haves

  • Retail leadership or supervisory experience.
  • Successful performance as a Peer Trainer, in-store champion, or in a similar role.
  • Satisfactory performance and discipline record.

Responsibilities

  • Interview, select, and train Team Members; direct their work; evaluate productivity and efficiency; address complaints and other issues; and administer discipline.
  • Plan, distribute, and assign work among Team Members.
  • Provide for the safety and security of Team Members and the store, and maintain safety for guests and products.
  • Manage the department budget and inventory, and monitor or implement compliance measures.
  • Direct, oversee, and evaluate Team Member training to reduce turnover, promote efficiency, and control labor costs.
  • Provide motivational leadership, set an exemplary example, and coach Team Members with timely feedback.
  • Identify team strengths and development opportunities; make strategic staffing and scheduling decisions; and develop future leaders.
  • Promote an inclusive and diverse environment where every Team Member has a voice.
  • Inspire Team Members and guests with a passion for food and a commitment to providing high-quality products and service.
  • Set and pursue sales and profit goals, make suggestions when appropriate, and manage shrink.
  • Establish ongoing communication with the team so Team Members are informed and prepared.
  • Communicate with the merchandising team to ensure promotions are conveyed to Team Members and guests.
  • Develop innovative plans and suggestions to improve the business.
  • Review and analyze store financial, LOB, and historical reports to improve sales, profits, shrink, labor controls, and reduction.
  • Oversee period inventories for accuracy and monitor weekly inventory and shrink-dollar fluctuations.
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