Deli Bakery Team Leader

Meijer•Lexington, KY

12h

About The Position

The Deli Bakery Team Leader plans, directs, and supervises day-to-day operations within store departments. The role mentors and coaches team members, improves customer service and sales, ensures customer needs are met quickly and efficiently, and maintains store appearance, product presentation, and company standards. The position is responsible for staffing, hiring, training, performance management, succession planning, department financial results, and promoting a safe work environment. The leader spends most of their time in the store communicating with customers and team members to support exceptional service.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that practices working safely at all times.
Ability to mentor team members across the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.
Reliable and consistent attendance.

Nice To Haves

Rotational assignments in other store areas such as meat, bakery, produce, and deli.
Customer service and product flow experience.

Responsibilities

Plan, direct, and supervise day-to-day operations within store departments.
Provide courteous, friendly, and efficient service to customers and team members.
Manage staffing, selection, and hiring to meet staffing needs.
Support succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department P&L, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service.
Communicate the Meijer Friendly Initiative in team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain Meijer standards.
Ensure team members are trained in their jobs and complete required training.
Communicate with customers and team members throughout the store to ensure exceptional service.
Promote a safe work environment.
Maintain reliable and consistent attendance.
Perform other duties as assigned.