Deli Supervisor

Wright's Gourmet House • Tampa, FL

7d • Onsite

About The Position

The Deli Supervisor leads the day-to-day operations of the guest services department. The ideal candidate achieves Wright’s goals by providing an exceptional experience to every guest. The individual is skilled at managing & supervising, organizing & executing the daily and weekly plans, and ensuring that our guests return again and again. The Deli Supervisor is responsible for opening and/or closing the restaurant.

Requirements

• Operate a variety of culinary equipment and tools when assisting other stations.
• Communicate with effective verbal and written skills with guests, managers, and staff
• Calm, flexible demeanor for handling the pressure of simultaneously coordinating a wide range of tasks, especially during high-volume times.
• Solve problems with minimal disruption to guests; seek assistance as needed to ensure guests receive a great experience.
• Servsafe Certified
• Work productively with limited supervision.
• Attentive to detail. (Note that some tasks require a very high level of accuracy to properly meet the standards of that task.)
• Basic math skills.
• High standards of personal hygiene & appearance.
• Balancing, twisting, bending, stooping, walking, reaching, lifting, pulling, pushing, and climbing.
• Frequently lifting or moving heavy items up to 50 pounds.
• Standing in place for long periods of time.
• Comfort with working in a very fast-paced, crowded environment with co-workers and guests.
• Must be able to tolerate considerable exposure to unusual elements, such as extreme temperatures, fumes, smoke, cold, unpleasant odors, and loud noise.
• Consent to both pre-employment and post-hire reasonable suspicion drug testing.
• Consent to a pre-employment background check (criminal and driving).
• Tobacco-free, smoke-free, e-cigarette-free facility and grounds.

Nice To Haves

• Preferably 6 months experience as a team lead, shift leader, manager, or supervisor for a high-volume restaurant, catering company, bakery, or similar food service operation.

Responsibilities

• Supervise all guest service operations.
• Plan and prioritize the daily & weekly work schedules of Guest Service staff—setting time limits and requirements for each task assigned, adjusting based on forecasts, current orders, and par for all products in house.
• Coordinate with the other culinary stations and guest services department, providing the information and lead time they need to prepare menu items for on-time service.
• Prepare each order the Wright way, meeting the guests’ expectations.
• Always have the order ready on time.
• Use and follow recipes for every batch, measuring each ingredient precisely.
• Ensure quality and portion size over maximizing yields.
• Minimize needless waste.
• Promptly greet and assist guests and visitors anywhere on-premises.
• Share general information on Wright’s: history, business hours, and directions.
• Follow safe food handling and sanitation procedures; assist all other areas with meeting these standards.
• Maintain one’s workstation and other associated areas in a clean, safe, and organized condition; assist all other areas with meeting these standards.
• Keep all equipment and tools in peak condition, including routine maintenance and minor repairs.
• Create a clean, safe, comfortable and welcoming atmosphere front-of-the-house and back-of-the-house.
• Cheerfully participate in a workplace filled with warm greetings, friendly smiles, helping hands, and freely shared knowledge.
• Perform daily and weekly administrative tasks e.g. checklists, station counts, etc.
• Assist and support other departments to ensure every guest gets the Wright’s Experience and meets required standards and performance levels.
• Opening and/or Closing the Restaurant.

Benefits

• Paid Time Off
• Sick Days
• Flexible schedule options
• Tuition Reimbursement
• Employee Discounts
• Training & Opportunity for Advancement
• Employee Assistance Program
• 401(k) with matching
• Major Medical, Dental, Vision, STD/LTD, Life & Supplemental including: accident, critical care, hospital indemnity, identity theft, legal, caregiving assistance for full time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed