DELI/STORE CHEF

The Kroger Co.•Riverside, CA

About The Position

The Deli/Store Chef helps deliver an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager with sales and profit goals, quality assurance standards, and direction and supervision of department functions and activities. The chef helps execute departmental best practices, goals, and standards while modeling the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position prepares food according to established standards and recipes; maintains sanitation, product quality, stock, cases, and pricing; assists customers; and supports and directs Deli personnel in chef duties. It also involves monitoring safety, reporting concerns and incidents, and working cooperatively in a fast-paced environment. The essential functions must be performed with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Must obtain a current food handlers permit once employed.

Nice To Haves

Chef skills.
Retail experience.
Ability to speak, read, and/or write a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming customer environment by answering questions about products sold in the department and store.
Maintain knowledge of department products, answer questions, and make suggestions.
Communicate verbally with customers and store personnel.
Clean and maintain sanitation according to company standards and health department regulations.
Prepare food products according to established standards and recipes.
Prepare signs and price products in cases.
Determine needs and prepare a daily shopping list.
Shop for products and ring them through the check stand.
Wash dishes and clean and maintain sanitation in the work area.
Set up and maintain stock conditions and appearances in cases.
Prepare, place, and maintain garnishes in cases.
Code-date products properly and monitor and remove out-of-date products.
Load and transport products to proper stocking locations.
Assist customers at the Deli counter.
Implement price changes and monitor pricing integrity.
Reset cases as necessary.
Sharpen knives properly.
Stock supplies and ingredients in proper locations.
Analyze costs for new recipes to determine profitability.
Compute weekly purchases and communicate them to the Deli manager.
Direct Deli personnel in chef duties.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential functions of the position with or without reasonable accommodation.