Deli Server/Barista

The Cloud One•New York, NY

About The Position

The Deli Server/Barista provides consistent, professional, and courteous hospitality while exceeding guest expectations. The role prepares coffees, teas, smoothies, and menu items for to-go and seated guests; delivers food and beverage service; and helps maintain efficient, clean, and well-stocked cafe and kitchen operations. The position also handles point-of-sale controls, inventory, food storage and labeling, sanitation, and collaboration with the Head Chef.

Requirements

  • Barista and table service experience.
  • Commitment to cafe goals and objectives.
  • Ability to be a reliable, self-managed team player.
  • Strong guest-service focus and natural ability to engage with guests.
  • Proficiency in food and beverage service and operations.
  • Understanding of wine and craft beer.
  • Welcoming and polite manner, with a neat and professional appearance.
  • Punctuality and willingness to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
  • Ability to work independently and as part of a team.
  • TIPS certification required.
  • Valid Food Handler’s Certificate required.
  • In-depth knowledge of NYC Department of Health standards.

Responsibilities

  • Prepare a variety of coffees, teas, and smoothies for to-go and seated guests.
  • Provide exemplary guest service by knowing the food and beverage menus and engaging with guests.
  • Carry out food and beverage counter and table service.
  • Maintain point-of-sale cash controls, including cash, credit cards, discounts, and complimentary items, according to company guidelines.
  • Meet operational service standards for guest welcome, order-taking, food and beverage delivery, and table clearing.
  • Complete assigned daily and weekly cleaning tasks.
  • Perform inventory counts as required or assigned by a supervisor.
  • Respond positively to guest requests.
  • Complete daily pre-shift and post-shift checklists on time.
  • Prepare menu items according to menu specifications, including presentation standards.
  • Keep the work area clean and organized; monitor the station and replenish inventory and supplies as needed.
  • Manage and stock kitchen ingredients, food items, and supplies.
  • Label food items and store them in the correct locations according to plans.
  • Comply with nutrition and sanitation regulations and standards.
  • Collaborate with the Head Chef to support efficient kitchen operations.
  • Wash dishes and take out trash.

Benefits

  • Paid vacation and sick time
  • Medical insurance options
  • Dental insurance options
  • Vision insurance options
  • Life insurance options
  • 401(k) plan
  • Company incentive plan
  • Rewards for good performance
  • Training
  • Continuous opportunities for growth
  • Great working environment with an energizing employee culture
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