Deli Packager (substitute position)

Hunger Mountain Co-op•Montpelier, VT

10d•Onsite

About The Position

The Deli Packager provides prompt, attractive packaging for Grab & Go deli items while following food-safety and labeling standards. The position also supports customer service during rush periods and helps the Deli meet its sales, margin, labor-expense, and customer-service goals. This is a substitute position. Substitute employees cover absences and planned time off and may work up to 40 hours per week, depending on the Co-op’s needs and their availability. A minimum of 48 hours per quarter is required to maintain substitute status. The schedule is varied and as needed, with flexible availability or 7:30 a.m.–3:30 p.m. preferred. The position reports to the Food Services Manager.

Requirements

Friendly, outgoing personality.
Organized and attentive to detail.
Ability and desire to keep pace during rushed service periods.
Ability to lift 50 pounds.
Ability to stand for long periods.
Ability to follow Hunger Mountain Co-op safety policies and procedures.
Ability to provide excellent service to customers, vendors, and coworkers.
Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
Ability to be physically present onsite at the Co-op to perform the job requirements.

Responsibilities

Package and label prepared food products according to merchandising direction from the Assistant Deli Manager.
Create and maintain an attractive, abundant Grab & Go cooler display.
Help customers find items and report their suggestions, comments, or complaints to a Deli supervisor or manager.
Keep Grab & Go cases fully stocked and maintain freshness by rotating products and separating batches by date.
Label or sign items with prices and ingredients where appropriate.
Take customer orders at the deli counter when needed and assist with kitchen food preparation as needed.
Perform other tasks assigned by the Assistant Deli Manager and attend department meetings.
Promote workplace safety, report safety concerns, and follow safety rules and department policies and procedures.
Treat customers fairly and respectfully, provide efficient, friendly, informative service, and greet customers at the start and end of transactions.
Answer customer questions using knowledge of Co-op policies and procedures; address customer feedback and refer written complaints to Food Services managers as needed.
Remove, record, and promptly dispose of old or low-quality items according to established procedures.
Keep the counter area, deli cases, coffee bar, and kitchen sanitary and orderly in accordance with health department regulations; wash dishes and utensils, clean surfaces, remove trash and recyclables, and sweep and mop floors and walk-in coolers.
Follow safety, storage, labeling, and product-transfer record-keeping procedures.
Carry out established opening and closing procedures.