AGMT, Deli-Region 81

Pilot Company•Toledo, MI

About The Position

Pilot Flying J is seeking an experienced Deli General Manager to oversee high-volume retail facilities. The role is responsible for generating and executing travel center and restaurant business plans to meet established standards, sales and profit objectives, and customer satisfaction expectations. The Deli General Manager builds, coaches, manages, and develops teams, including staffing, interviewing, hiring, and training. The role also focuses on customer service, sales, inventory, vendor relationships, and financial performance.

Requirements

  • 2–3 years of management experience in a restaurant, deli, or foodservice setting.
  • Previous management proficiency in high-volume retail with P&L accountability.
  • Ability to create and maintain a customer-focused culture.
  • Integrity and accountability at the managerial level.
  • Excellent team leadership skills.
  • Ability to work a flexible schedule of nights, days, weekends, and holidays.

Responsibilities

  • Generate and execute travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction.
  • Ensure customer expectations are met.
  • Conduct meetings with subordinate employees.
  • Maintain effective vendor relationships.
  • Build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.
  • Drive sales.
  • Manage team members.
  • Track inventory.
  • Provide customer service.
  • Perform P&L analysis.

Benefits

  • Fuel discount
  • Nation-wide medical plan
  • Dental and vision coverage
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
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