Deli CMS Lead

The Fresh Market Inc • Miami, FL

23h

About The Position

The Deli CMS Lead supports the Deli Department Manager in creating an extraordinary guest experience and maintaining an effective department. The role helps lead, guide, and coach team members; keeps department operations running smoothly; resolves problems; and serves as acting manager when needed. It reports to the Deli Department Manager and promotes leadership, hospitality, excellence, and teamwork.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability and willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be at least 18 years of age.
• Ability to perform repetitive hand and arm movements, grasp, bend, and reach; lift, push, or pull up to 50 pounds alone; and work in exposure to extreme temperatures.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Ability to stand or walk for long periods, including up to 4 hours without a break or as required by law.
• Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Use available technology to perform job tasks.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access, with access to up to 50% of earned wages (maximum $500) on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individuals and families.
• Discounts on pet insurance, daycare, event tickets, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed