Deli Clerk: Roosevelt

Albertsons•Seattle, WA

About The Position

The Deli Clerk provides courteous, personalized service to customers by preparing and selling custom-sliced and packaged deli items, food and party trays, hot foods, cold prepared takeout foods, and salads. The role promotes the company’s personalized-service philosophy, maintains a welcoming and safe deli environment, and prepares and handles products according to company standards and food-safety requirements. Scheduled hours may vary, and the role may require nights, early mornings, weekends, and holidays.

Requirements

  • Ability to be friendly, courteous, tactful, and composed when dealing with customers and coworkers.
  • Good oral communication skills and ability to read and follow recipes.
  • Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
  • Ability to frequently reach, lift, stack, and maneuver objects of varying sizes and weights up to approximately 55 pounds.
  • Ability to perform repetitive arm movements for slicing, cutting, and preparing deli products.
  • Ability to stand for long periods; walk and move rapidly; and bend, stoop, twist, and turn frequently.
  • Manual dexterity and good eye-hand coordination.
  • Ability to operate kitchen utensils and equipment.
  • Mental alertness to complete work activities safely and accurately.
  • Knowledge of basic mathematics, weights, and measures.
  • Ability to learn product taste, content, and perishability, as well as safety and sanitation procedures and department policies and procedures.
  • Good attendance is required.
  • Must comply with company policies, including attendance, grooming standards, and dress codes.

Responsibilities

  • Champion company and division customer-service programs and meet or exceed division customer-service goals.
  • Handle customer relations positively, including resolving customer complaints effectively.
  • Provide fast, friendly customer service and promote personalized service in the service deli.
  • Use suggestive selling and other sales techniques through the in-store intercom and direct customer contact.
  • Order products as needed to maintain adequate supply, quality, and freshness.
  • Receive and store products, maintain proper storage temperatures, verify orders against invoices, report shortages and claims, and date and rotate products.
  • Prepare and package products using proper and efficient techniques.
  • Prepare sandwiches, hot and cold foods, and food or party trays according to company standards.
  • Maintain deli case cleanliness, visual appeal, and inventory levels.
  • Maintain cleanliness, holding temperatures, sanitation, and appearance of the deli area and equipment.
  • Meet sanitation and food- and product-handling safety requirements and help ensure a safe work environment.
  • Perform job duties safely, accurately, and with honesty and integrity.
  • Perform other necessary and required duties.
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