Deli/Clerk

Kroger • Louisville, KY

8d

About The Position

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role supports the department manager in achieving sales and profit goals and monitors established quality assurance standards. Deli Clerks are expected to demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves preparing deli foods for customer requests, following recipes and food safety guidelines, maintaining product quality and freshness, and assisting customers with questions and product suggestions. The clerk may also perform other duties assigned by store leadership, with or without reasonable accommodation.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars according to customer requests.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment such as fryers and slicers.
• Ensure deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of products sold in the deli department and respond to customer questions and make product suggestions.
• Provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques.
• Adhere to food safety regulations and guidelines.
• Perform essential functions of the position and other duties assigned by store leadership, with or without reasonable accommodation.
• Help maintain a safe and clean environment and support the department manager in reaching sales and profit goals.

Benefits

• Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed