PT Deli Bakery Sales Associate

Ahold Delhaize•College Station, NC

11d

About The Position

Provide quality customer service within the Deli Bakery Department. Maintain department standards in accordance with the standard practice manual, maximize sales through excellent customer service, and minimize shrink through proper use of standard practices. The role includes handling merchandise from ordering and receiving through preparation and display, maintaining food safety and sanitation, using company inventory and ordering tools, and following company policies and regulatory requirements.

Requirements

High school graduate or equivalent preferred.
Excellent interpersonal, organizational, communication, and customer service skills.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to use technical information to solve problems.
Must meet minimum age requirements for specific job functions.
Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Ability to use computers and other communication systems required to perform job functions.
Ability to perform repetitive hand and arm motions.
Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
Ability to pull or push up to 75 lbs. on occasion.
Ability to stand 100% of the time and frequently walk short distances.
Ability to handle substances associated with cleaning and packaging materials.
Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
Ability to meet established volume activity standards for the position.
Ability to tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness, emphasizing fast, friendly, and accurate service to create a positive shopping experience.
Be courteous and helpful to other associates.
Follow technical manuals for product processing, label placement, and related tasks.
Ensure ordering, receiving, preparation, conditioning, and display of merchandise follow company policies and guidelines.
Maintain proper department and equipment sanitation and follow appropriate food handling and preparation practices.
Understand and use company tools, including the average cost inventory system (ACIS) and computerized automated ordering (CAO).
Understand and adhere to company guidelines, policies, and standard practices.
Follow food safety and workplace safety guidelines and procedures.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Report associate and customer accidents according to established Food Lion procedures to the Manager on Duty.
Ensure compliance with local, state, and federal regulations.
Wear the Food Lion uniform and name badge while on duty, maintain a neat and clean appearance, and follow the Food Lion dress code.
Complete required Computer Based Training (CBT), Training Packet, and Training Aid courses.
Perform other duties as assigned.