PT Deli Bakery Sales Associate

Ahold Delhaize•Wake Forest, NC

About The Position

Provide quality customer service within the Deli Bakery Department while maintaining standards in accordance with the standard practice manual. The role maximizes sales through excellent customer service and minimizes shrink through proper use of standard practices. The associate maintains department merchandise, follows product processing and food-safety procedures, and helps ensure a safe, clean, positive shopping experience.

Requirements

  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical job requirements.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements for specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
  • Saturday and Sunday availability is required.

Nice To Haves

  • High school graduate or equivalent preferred.

Responsibilities

  • Maintain an atmosphere of enthusiastic customer awareness, emphasizing fast, friendly, and accurate service to create a positive shopping experience.
  • Be courteous and helpful to other associates.
  • Follow technical manuals for product processing, label placement, and related procedures.
  • Ensure merchandise ordering, receiving, preparation, conditioning, and display follow policies and guidelines.
  • Ensure proper department and equipment sanitation and proper food handling and preparation.
  • Understand and use company tools, including the average cost inventory system (ACIS) and ordering (CAO).
  • Maintain understanding of and adherence to company guidelines, policies, and standard practices.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Observe and correct unsafe conditions that could cause associate or customer accidents.
  • Report associate and customer accidents to the Manager on Duty according to established Food Lion procedures.
  • Ensure compliance with local, state, and federal regulations.
  • Wear the Food Lion uniform and name badge while on duty, maintain a neat and clean appearance, and adhere to the dress code.
  • Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
  • Perform all other duties as assigned.
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