FT Deli Bakery Sales Associate

Ahold Delhaize•Roanoke Rapids, NC

10h

About The Position

Provide quality customer service within the Deli Bakery Department. Maintain department standards in accordance with the standard practice manual, maximize sales through excellent customer service, and minimize shrink through proper use of standard practices. The position reports to the Deli Bakery Manager. The role includes handling merchandise through ordering, receiving, preparation, conditioning, and display; following product-processing and labeling guidance; and maintaining proper sanitation and food-handling practices. Associates must follow company policies, food-safety and workplace-safety procedures, applicable regulations, and Food Lion appearance and uniform requirements. Required training includes Computer Based Training (CBT), Training Packet, and Training Aid courses. The position requires regular standing and walking, repetitive hand and arm motions, reaching and grasping, lifting and pushing or pulling products, using computers and communication systems, and working with cleaning and packaging materials and in hot or cold temperatures. Physical requirements may be met with or without reasonable accommodations. A high school diploma or equivalent is preferred. Ahold Delhaize USA states that it provides equal employment opportunity and treats employees and prospective employees with fairness, respect, and dignity.

Requirements

Excellent interpersonal, organizational, communication, and customer service skills.
Ability and willingness to learn multiple tasks and technical job requirements.
Ability to use technical information to solve problems.
Must meet minimum age requirements for specific job functions.
Must be able to meet the position’s physical requirements, with or without reasonable accommodations.
Ability to use computers and other communication systems required for job functions.
Ability to perform repetitive hand and arm motions; bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally; and push or pull up to 75 lbs. occasionally.
Ability to stand 100% of the time and frequently walk short distances.
Ability to handle substances associated with cleaning and packaging materials.
Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
Ability to meet established volume activity standards for the position.
Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.

Nice To Haves

High school graduate or equivalent preferred.

Responsibilities

Provide fast, friendly, accurate customer service and maintain an atmosphere of customer awareness.
Be courteous and helpful to other associates.
Follow technical manuals for product processing, label placement, and related tasks.
Ensure merchandise ordering, receiving, preparation, conditioning, and display comply with policies and guidelines.
Maintain proper department and equipment sanitation and follow food-handling and preparation practices.
Understand and use company tools, including the average cost inventory system (ACIS) and ordering (CAO).
Follow company guidelines, policies, and standard practices.
Follow food-safety and workplace-safety guidelines and procedures.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Report associate and customer accidents to the Manager on Duty in accordance with established Food Lion procedures.
Ensure compliance with local, state, and federal regulations.
Wear the Food Lion uniform and name badge while on duty, maintain a neat and clean appearance, and follow the dress code.
Complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
Perform other duties as assigned.