Delegated Manager, Case Management

Squamish Nation • District of North Vancouver, BC

42d • CA$100,033 - CA$150,050 • Hybrid

About The Position

Play a vital role in supporting Sḵwx̱wú7mesh children, youth and families by leading a team of case management social workers in providing culturally grounded, community-driven supports. As a Delegated Manager in Child & Family Services, your leadership will uphold the teachings of snew̓íyelh (our teachings) and guide a team in delivering responsive, holistic care rooted in Squamish values, sovereignty and wellness.

Requirements

• Master’s Degree in Social Work or a related discipline from a recognized institution.
• C4 Delegation Level (Delegated Level 13 Social Worker) under the Child, Family and Community Service Act (CFCSA).
• Progressively responsible experience in social work with children and families, including supervisory or management roles.
• Extensive knowledge of Indigenous child welfare practices, intergenerational trauma, and culturally safe social work approaches.
• Demonstrated experience applying Squamish values, Indigenous knowledge systems, and trauma-informed care in a leadership setting.
• Strong communication, decision-making, and interpersonal skills, including experience resolving complex family and organizational challenges.
• Proficiency in case documentation, policy compliance, and budget oversight.
• Willingness to travel and work flexibly in both Squamish Valley and North Vancouver.
• Cultural humility and deep respect for Sḵwx̱wú7mesh teachings, sovereignty, and self-determination.

Responsibilities

• Lead, support, and clinically supervise a team of social workers providing Family Services, Guardianship, Post-Majority, Intake, or Resource services.
• Monitor caseloads and ensure high-quality delivery of delegated services in accordance with AOPSI standards and relevant legislation.
• Provide culturally grounded guidance and trauma-informed direction in case planning, family support, and child safety decisions.
• Oversee staff onboarding, clinical development, training plans, and performance evaluation.
• Collaborate across Sḵwx̱wú7mesh departments and with community service partners to ensure wraparound support.
• Participate in interdisciplinary meetings, case reviews, and community events, supporting wellness through visible, trusted leadership.
• Monitor and manage team budgets and reporting including caregiver payments, ISC billing, and monthly expenditure trends.
• Lead initiatives to assess service trends, identify needs, recommend program improvements, and uphold service excellence.
• Provide backup caseload support when necessary.
• Foster a respectful, safe and inclusive work environment for staff and community.

Benefits

• extended medical and dental
• pension matching
• supplementary savings
• a professional development budget

What This Job Offers

• Job Type: Full-time
• Career Level: Manager