Default Specialist I

Fifth Third Bank • Cincinnati, OH

10d • Onsite

About The Position

Working under close supervision, this role verifies work completed on incoming invoices from various vendors and processes invoices for payment. The Specialist monitors Mortgage and Consumer billing inboxes, gains approval for fee requests exceeding Investor or Bank allowable limits, and reviews/processes incoming checks or wires through the Default Lockbox. The role also monitors funds within Default unapplied buckets, reviews Charge Off Reports, and processes Charge Offs if appropriate. The Specialist must adhere to Investor, departmental, and legal guidelines, utilizing multiple systems. Responsibilities may include handling confidential or restricted information, requiring the individual to maintain confidentiality. The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures. Accountable for always doing the right thing for customers and colleagues while ensuring that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

• High school diploma or equivalent.
• Minimum two years general office, accounts receivable/payable, or the equivalent education/experience.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Solid mathematical skills.
• Good knowledge of PC's, Microsoft Office Products including Outlook, Excel, Word and internet functions.
• Annual Compliance and Regulatory Certifications as required by Fifth Third Bank.
• Professional maturity and ability to work in a team environment while maintaining confidentiality.

Nice To Haves

• Systems experience with Ice LoanSphere/Director is a plus.

Responsibilities

• Reviews incoming Invoices from multiple vendors for different lines of business to insure that billed items were accurately assessed.
• Decisions and processes incoming invoices by approving for payment or denying payment.
• Gains approval for any fee request over Investor or Bank allowable limits.
• Posts funds to Default accounts as needed.
• Creates and maintains reports as needed and distributes them to management or third-party vendors when required.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits and differentiated compensation offerings
• Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED