Default Specialist I

Fifth Third Bank•Cincinnati, OH

11d•Onsite

About The Position

Working under close supervision, this role verifies work completed on incoming invoices from various vendors and ensures invoices are processed for payment. The Specialist monitors Mortgage and Consumer billing inboxes and obtains approval for any fee requests exceeding Investor or Bank allowable limits. They review and process incoming checks or wires through the Default Lockbox, monitor funds within Default unapplied buckets, and review Charge Off Reports to process Charge Offs if appropriate. The Specialist must adhere to Investor, departmental, and legal guidelines and utilize multiple systems. Responsibilities may include handling confidential or restricted information, requiring the individual to maintain confidentiality. The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures. They are accountable for always doing the right thing for customers and colleagues, ensuring that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, they achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

High school diploma or equivalent.
Minimum two years general office, accounts receivable/payable, or the equivalent education/experience.
Excellent oral and written communication skills.
Strong attention to detail.
Solid mathematical skills.
Good knowledge of PC's, Microsoft Office Products including Outlook, Excel, Word and internet functions.
Annual Compliance and Regulatory Certifications as required by Fifth Third Bank.
Professional maturity and ability to work in a team environment while maintaining confidentiality.

Nice To Haves

Systems experience with LoanSphere and Director a plus.

Responsibilities

Reviews incoming Invoices from multiple vendors for different lines of business to insure that billed items were accurately assessed.
Decisions and processes incoming invoices by approving for payment or denying payment.
Gains approval for any fee request over Investor or Bank allowable limits.
Posts funds to Default accounts as needed.
Creates and maintains reports as needed and distributes them to management or third party vendors when required.
Performs other duties as assigned.