Dedicated Assistant

Retina Consultants of Texas•Bellaire, TX

2d•Hybrid

About The Position

Retina Consultants of Texas (RCTX) is seeking a Dedicated Assistant to join their team. The role involves providing continuity of patient care by following up with medical records, lab results, and physician correspondence. The position requires travel to various clinics in and around Houston, effective communication, and strong organizational skills for a fast-paced environment. The clinic hours are Monday through Friday between 6:30 am and 6:30 pm, with potential for weekend hours. RCTX is the largest retina-only ophthalmology practice in the United States, with 26 physicians and 25 locations, emphasizing a culture of Hard Work, Authentic Care, and Innovation. They invest in state-of-the-art diagnostic equipment and believe in empowering their people to provide the highest quality patient experience.

Requirements

Training and understanding of HIPAA requirements and the importance of maintaining patient confidentiality.
Knows required components of examination for appropriate CPT coding to ensure all elements are accurately completed.
Understands Medicare and other common insurance requirements for quality reporting in order to help practice comply with payer requirements.
Proficient in scribing for ophthalmology services including exams, diagnostics, and procedures
Experience with electronic medical records preferred
Excellent verbal and written communication skills
Strong, professional interpersonal skills.
Organizational skills and attention to detail
Basic understanding of algebraic principles.
Basic to advanced computer skills required
Ability to spell accurately while charting
Management of multiple projects simultaneously.
Ability to work well in a team dynamic as well as independently
Demonstrated respect for staff and patients.
College degree preferred
Minimum of 1 year experience as an Ophthalmic Scribe
Completion of medical terminology and/or ophthalmic terminology courses.
Valid CPR certification

Nice To Haves

Scribe certification (preferably Certified Ophthalmic Assistant and/or Ophthalmic Scribe Certification) preferred, should obtain within 6 months.

Responsibilities

Greet and guide patients to examination rooms
Acquaint yourself with all new and established patients, providing plan/setting expectations for visit
Maintain a smooth and seamless flow of patients to examination rooms
Document all history and testing information accurately and consistently
Updating and filing patient’s medical records including lab results and outside medical records
Summarize all exam details from physician into patients electronic chart, including but not limited to: proper charting of examination, additions to chief complaint, physician assessment and recommendations for treatment
Observe patient and physician during exam and assist as needed or when appropriate
Maintain awareness of the patients verbal and nonverbal communication when the physician is providing instructions, as you may need to repeat the information or provide educational materials for the patient to review at home
Ensure patient understands all verbal and written instruction from physician
Assist physician in patient care and minor surgical procedures in examination room
Add diagnosis in patients electronic chart and ensure codes match diagnosis for billing purposes
Guide patient to front desk after completion of the exam and ensure proper follow-up appointments are scheduled
E-prescribe new and renew prescription medications as directed by physician
Coordinating patient care with co-managing specialists and laboratory services
Handling physicians’ e-mail correspondence relating to patient care
Sending secure e-mails to referring doctors regarding mutual patients’ care management
Checking and responding to e-mails twice a day minimum
Coordinating time to meet with designated physician to address any outstanding issues
Perform other duties as assigned by Physician, Clinic Manager, Supervisor and/or Director of Operations