Dedicated Account Manager

BEST Logistics GroupLebanon, IN
Onsite

About The Position

At BEST, we pride ourselves on our people. We are seeking an ambitious, proactive go-getter for this exciting opportunity to be a part of our family! We are NOW HIRING for an innovative and solutions-orientated Account Manager for our Fleet Operations Team within BEST Dedicated. If you are a dynamic, motivated, and flexible team-player with a passion for people and a knack for developing relationships, this could be the career you are looking for! We are a Dedicated Contract Carrier committed to providing reliable and efficient transportation solutions. Our team is dedicated to maintaining high standards of customer satisfaction and operational excellence.

Requirements

  • Valid Commercial Driver's License (CDL) is preferred, but not required
  • Previous experience in the transportation or logistics industry, particularly in management or supervisory roles.
  • Strong understanding of DOT regulations and safety standards.
  • Excellent communication and interpersonal skills.
  • Ability to perform minor equipment troubleshooting and maintenance.
  • Strong organizational and problem-solving abilities.
  • Ability to work flexible hours and be on-call as needed

Responsibilities

  • Oversee daily operations to ensure efficiency and compliance with company policies and procedures.
  • Manage and coordinate schedules for drivers and equipment.
  • Maintain strong relationships with the customer, acting as the primary point of contact for any operational issues or concerns.
  • Monitor and manage the performance of drivers, providing guidance and support as needed.
  • Conduct minor equipment troubleshooting to help reduce maintenance expenses.
  • Ensure compliance with all safety regulations and company policies.
  • Prepare and analyze operational reports to identify areas for improvement.
  • Coordinate with maintenance staff to ensure all vehicles are in optimal working condition.
  • Handle any emergency situations that may arise, including after hours.
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