Dedicated Account Manager
About The Position
At BEST, we pride ourselves on our people. We are seeking an ambitious, proactive go-getter for this exciting opportunity to be a part of our family! We are NOW HIRING for an innovative and solutions-orientated Account Manager for our Fleet Operations Team within BEST Dedicated. If you are a dynamic, motivated, and flexible team-player with a passion for people and a knack for developing relationships, this could be the career you are looking for! We are a Dedicated Contract Carrier committed to providing reliable and efficient transportation solutions. Our team is dedicated to maintaining high standards of customer satisfaction and operational excellence. Position Overview: We are seeking an experienced and motivated On-Site Manager to oversee our 24-hour, 5-6 day a week operation. The manager will work Monday to Friday from 8am to 5pm, with on-call responsibilities if the customer is operational. This role requires a hands-on approach managing a fleet of 23 tractors and drivers, and 100 trailers.
Requirements
- Previous experience in the transportation or logistics industry, particularly in management or supervisory roles.
- Strong understanding of DOT regulations and safety standards.
- Excellent communication and interpersonal skills.
- Ability to perform minor equipment troubleshooting and maintenance.
- Strong organizational and problem-solving abilities.
- Ability to work flexible hours and be on-call as needed
Nice To Haves
- Valid Commercial Driver's License (CDL) is preferred, but not required
Responsibilities
- Oversee daily operations to ensure efficiency and compliance with company policies and procedures.
- Manage and coordinate schedules for drivers and equipment.
- Maintain strong relationships with the customer, acting as the primary point of contact for any operational issues or concerns.
- Monitor and manage the performance of drivers, providing guidance and support as needed.
- Conduct minor equipment troubleshooting to help reduce maintenance expenses.
- Ensure compliance with all safety regulations and company policies.
- Prepare and analyze operational reports to identify areas for improvement.
- Coordinate with maintenance staff to ensure all vehicles are in optimal working condition.
- Handle any emergency situations that may arise, including after hours.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
