Deckhand
About The Position
The Deckhand monitors vessel deck areas and passengers to support safety during ferry operations, both dockside and underway. The role handles lines and rigging for launching, docking, mooring, and anchoring vessels; performs lookout and bridge-related duties; and carries out custodial, general maintenance, and minor engineering tasks as directed. The Deckhand also provides customer service to guests, assists with passenger and vehicle boarding, sells tickets and concessions, and may serve refreshments, including alcoholic beverages. The position supports vessel safety, regulatory compliance, and readiness by following company and USCG procedures, participating in required meetings, training, drills, and audits, maintaining crew qualification records, and reporting safety, operational, and environmental concerns. The Deckhand assists the Master with applicable safety and environmental regulations and keeping the vessel ready for inspection.
Requirements
- High school diploma or equivalent.
- Valid Transportation Worker Identification Credential (TWIC) card, or ability to obtain and maintain one.
- Valid First Aid/CPR certification, or ability to obtain and maintain it.
- Obtain and maintain alcohol-service certification after completing training.
- Excellent customer service skills.
- Ability to interact effectively with passengers, guests, and fellow employees.
- Ability to work in a fast-paced, quickly changing environment.
- Basic computer skills and familiarity with Microsoft Office.
- One year of experience as a Deckhand aboard vessels.
- Valid driver’s license.
- Must be at least 18 years of age.
Nice To Haves
- At least six months of customer service experience preferred.
- Previous marine or watch-standing experience preferred.
- Passenger-vessel experience preferred.
- Copy of DD214 if claiming Veteran status.
Responsibilities
- Monitor passenger and crewmember safety aboard the vessel and ensure safety equipment and procedures are used appropriately.
- Participate in meetings, training, drills, and safety audits required by the USCG and company policy.
- Learn shipboard safety procedures and the locations and use of firefighting and safety equipment.
- Handle and dispose of chemicals and hazardous or caustic materials in accordance with Safety Data Sheets.
- Report safety-related concerns and report safety, operational, and environmental issues to the vessel Master.
- Handle mooring lines and assist with getting underway, mooring, anchoring, line handling, and bridge operations in all weather conditions.
- Sell tickets and concessions and manage ticketing equipment, inventory, cash, and deposits or money bags.
- Provide refreshments, including alcoholic beverages at times, to guests.
- Perform lookout duties underway, watching for other vessels and unsafe waterway conditions.
- Assist with boarding and disembarking passengers and vehicles.
- Assist with potable-water filling, fuel bunkering, and connecting or disconnecting shore power as directed.
- Clean and perform custodial tasks on vessels and property, and complete assigned maintenance, construction, minor engineering repairs, and rounds.
- Assist with crew training as directed.
- Comply with the crew handbook, supervisor directions, the Safety Management System, and Ship Instructions.
- Maintain the Crew Qualification binder.
- Work with other HMS personnel to stay attentive to regulatory requirements and changes.
- Assist the Master in ensuring compliance with local, state, and federal safety and environmental regulations and keeping the vessel inspection-ready.
- Provide professional customer service and maintain a professional appearance for internal and external clients.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
